City and Guilds of London Institute · RQF Level 5
City & Guilds Level 5 Diploma in Probation Practice (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits46
- Guided learning260 hours
- Units in this qualification16
Awarded by City and Guilds of London Institute · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assess and act upon immediate risk of danger to substance usersReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the factors involved in dealing with substance misuse
- Assess and analyse the risks involved in incidences of substance misuse
- Provide an intervention to manage the immediate risk of danger to the individual
- Provide support to individuals after the immediate risk of danger from substance misuse has passed
Assess individuals’ offending behaviour and prepare reportsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin the assessment of high risk associated with offending behaviour
- Assess information about the offending behaviour and circumstances of individuals, and identify risk factors and protective factors
- Know and understand legal and organisational requirements relating to proposals for sentencing or release
- Develop proposals for sentencing or release plans
- Prepare reports to inform sentencing or release decisions
Communicate effectively with peopleReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to communicate with people
- Understand how to maintain the security of information in communications with people
- Communicate with people
Contribute to the improvement of team workingReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin effective team working and leadership
- Plan team working
- Contribute to the improvement of team working
Develop and sustain effective working with staff from other agenciesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand relevant legal and organisational requirements
- Understand the principles of joint working between different agencies
- Initiate, develop and sustain effective working relationships with staff in other agencies
Develop risk management plans that address the threat of serious harm posed by individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles of developing risk management plans.
- Assess individuals and analyse their potential to pose a threat of serious harm
- Confirm with the individual the areas of risk and associated factors to be addressed
- Develop risk management plans that address identified risk factors for individuals
Enable individuals to understand and address their difficultiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the needs of individuals experiencing difficulties
- Provide opportunities that enable individuals to understand their difficulties and identify options for change
- Support individuals to take positive action to address their difficulties
Equality and diversityReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the key features of a culture which promotes equality and values diversity
- Understand the importance of the promotion of equality and valuing of diversity for effective work in the sector
- Understand and demonstrate behaviour appropriate to the promotion of equality and valuing of diversity
- Understand how to actively help others in the promotion of equality and valuing of diversity
- Understand how to review own contribution to promoting equality and valuing diversity
Maintain and develop your own knowledge, skills and competenceReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the principles that underpin maintaining and developing own knowledge, skills and competence
- Maintain and develop own knowledge, skills and competence
Manage abusive and aggressive behaviourReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand how to prevent and manage abusive and aggressive behaviour
- Know and understand the forms, causes and effects of abusive and aggressive behaviour
- Deal with incidents of abusive and aggressive behaviour
- Review incidents of abusive and aggressive behaviour
Plan, monitor and review integrated interventions and support to address the offending behaviour of individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin the planning, monitoring and review of integrated interventions and support
- Communicate with individuals about the interventions and support they need
- Plan integrated interventions and support to meet individual’s needs
- Monitor and review the effectiveness of integrated interventions and support
Plan, supervise, enforce and review sentences in the communityReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin the planning, supervision, enforcement and review of sentences in the community
- Plan the supervision of individuals serving sentences in the community
- Supervise individuals serving sentences in the community
- Enable individuals to sustain their behaviour change
- Enforce court orders and statutory licences
- Monitor and review the progress of individuals serving sentences in the community
Process information relating to individuals’ offending behaviourReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles that underpin obtaining information about the offending behaviour that presents a high risk to the public and circumstances of individuals
- Gather and analyse information about individuals who present a high risk to the public and their offending behaviour and circumstances
- Obtain, verify and analyse information from individuals about their offending behaviour and circumstances
- Obtain and verify information from third parties about the offending behaviour and circumstances of individuals
- Record and communicate in
Promote and reinforce pro-social behaviour during relationships with individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles and techniques of pro-social modelling
- Promote and facilitate behavioural change
- Review the effectiveness of behaviour change with individuals
Recognise indications of substance misuse and refer individuals to specialistsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand relevant legislation and organisational requirements
- Understand strategies for working with specialists to support individuals engaging in substance misuse
- Determine the need for specialist support for individuals engaging in substance misuse
- Plan and monitor the referral of individuals with indications of substance misuse to specialists
Represent the agency in courts and at formal hearingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know and understand the principles and procedures underpinning representing the agency in courts and at formal hearings
- Exchange information in courts and at formal hearings
- Present reports in courts and at formal hearings
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assess and act upon immediate risk of danger to individuals who have used alcohol and other substances
- Assess, diagnose and formulate an individual’s mental health disorder
- Develop a culture and systems that promote equality and value diversity
- Develop and Manage Multi-Agency Partnerships
- Develop and Undertake Inter-Agency, Cross-Sector Working
- Develop and review an integrated care programme for an individual in forensic mental health care
- Develop and review joint working arrangements to deliver services to meet user requirements
- Develop and sustain effective working with staff from other agencies
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 5 Diploma in Probation Practice (QCF)
16 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Assess and act upon immediate risk of danger to substance users
- Assess individuals’ offending behaviour and prepare reports
- Communicate effectively with people
- Contribute to the improvement of team working
- Develop and sustain effective working with staff from other agencies
- Develop risk management plans that address the threat of serious harm posed by individuals
and 10 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.