Pearson Education Ltd · RQF Level 5
Pearson BTEC Level 5 HND Diploma in Business (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits240
- Units in this qualification52
Awarded by Pearson Education Ltd · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Administrative ServicesReal unit · Pearson Education Ltd
What you'll be able to do
- Understand how the different administrative services operate
- Review ways for developing specifications for administrative services
- Understand the skills and knowledge required in the design and implementation of an administrative service
- Investigate the procedures necessary for the monitoring of the chosen administrative service.
Advertising and Promotion in BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the scope of marketing communications
- Understand the role and importance of advertising
- Understand below-the-line techniques and how they are used
- Plan integrated promotional strategies.
Aspects of Contract and Negligence for BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the essential elements of a valid contract in a business context
- Apply the elements of a contract in business situations
- Understand principles of liability in negligence in business activities
- Apply principles of liability in negligence in business situations
Business Decision MakingReal unit · Pearson Education Ltd
What you'll be able to do
- Use a variety of sources for the collection of data, both primary and secondary
- Understand a range of techniques to analyse data effectively for business purposes
- Produce information in appropriate formats for decision making in an organisational context
- Use software-generated information to make decisions in an organisation
Business EconomicsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand microeconomic theory relating to markets
- Understand the impact of market power on an economy
- Understand the role of government in the macroeconomic environment
- Apply economic theories to the globalisation of trade
Business EnvironmentReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the organisational purposes of businesses
- Understand the nature of the national environment in which businesses operate
- Understand the behaviour of organisations in their market environment
- Assess the significance of the global factors that shape national business activities
Business EthicsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand different ethical perspectives in business
- Understand business objectives from an ethical perspective
- Understand ethics in workplace relationships
- Assess a current ethical issue in a business
Business Events ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Plan an event or project
- Effectively administer an event or project
- Organise teamwork when managing an event or project
- Use a range of business communication systems in managing the event or project
Business LawReal unit · Pearson Education Ltd
What you'll be able to do
- Apply the main principles affecting the legal relationship between business organisations and their consumers
- Apply the legal rules on consumer credit agreements and agency
- Understand the legal rules relating to monopolies, mergers and anti-competitive practices
- Know the key provisions relating to intellectual property rights
Business PsychologyReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the different perspectives in occupational psychology
- Understand the role of psychology in the assessment of individual differences in the workplace
- Apply knowledge of impact of change in business
- Understand the impact of culture and climate on performance
Business Skills for Proposals and PitchesReal unit · Pearson Education Ltd
What you'll be able to do
- Understand ways of researching and analysing a market
- Apply analytical tools when assessing the feasibility of a business proposal
- Participate in formal business meetings
- Participate in a group business pitch using verbal and visual methods
Business StrategyReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the process of strategic planning
- Formulate a new strategy
- Understand approaches to strategy evaluation
- Understand how to implement a chosen strategy
Business Work ExperienceReal unit · Pearson Education Ltd
What you'll be able to do
- Understand ways to arrange appropriate industry experience
- Agree aims and objectives of work based project with others
- Monitor and evaluate progress of work based project
- Present report on work based project
Company LawReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the nature of a company
- Draw up the constitution of a company
- Understand share capital and capital maintenance
- Understand about shareholders, directors, charges and insolvency
Contemporary Issues in Marketing ManagementReal unit · Pearson Education Ltd
You'll examine contemporary issues in marketing management including relationship marketing, marketing in non-traditional contexts, the extended marketing mix in services, and the growing focus on ethics and social responsibility.
What you'll be able to do
- Understand the importance of relationship marketing in a contemporary business context
- Understand the role of marketing in non-traditional contexts
- Understand the importance of applying the extended marketing mix in the service sector
- Understand the reasons for the increasing emphasis on ethics and social responsibility in marketing
Corporate Environmental and Social ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Know the development of global, European and national policies relating to sustainability
- Understand the commercial case for considering social and environmental matters in business management
- Understand that it may be necessary to reconcile the sometimes conflicting expectations of stakeholders with respect to social and environmental issues
- Understand how businesses can manage their environmental and social performance
E-Business OperationsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand how business and consumer purchase transactions differ
- Understand EDI andElectronic transactions.
- Demonstrate the benefits of electronic transactions to supply chain management
- Understand issues in e-business including quality recruitment and security.
Employability SkillsReal unit · Pearson Education Ltd
What you'll be able to do
- Determine own responsibilities and performance
- Develop interpersonal and transferable skills
- Understand the dynamics of working with others
- Develop strategies for problem solving
Employee RelationsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the context of employee relations against a changing background
- Understand the nature of industrial conflict and its resolution
- Understand collective bargaining and negotiation processes
- Understand the concept of employee participation and involvement
Employment LawReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the sources, institutions and enforcement systems for individual employment rights
- Understand the nature and scope of the employment relationship in its legal and business context
- Apply the legal provisions concerned with discrimination and health and safety in a legal and business context
- Understand the impact on the employment relationship of the developing law in the areas of human rights and data protection legislation.
English Legal SystemReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the court system and its alternatives
- Understand the finance of representation
- Evaluate the different sources of law
- Select an appropriate legal entity.
European BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the significance of International Trade and the Balance of Payments to Open Economies such as the UK
- Understand the economic rationale underpinning the European Union (EU)
- Understand the role of the major EU Institutions
- Develop an action plan for a specific UK company wishing to trade within the EU
European LawReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the EU institutions
- Understand the sources of EU law and issues of sovereignty
- Understand the European legal principles concerned with the free movement of workers
- Understand the European provisions relating to the free movement of goods, services and establishment of businesses
Exporting and Importing Documentation and ProceduresReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the world import and export trade in the context of the EU.
- Understand of the role of relevant government agencies in importing.
- Complete shipping documentation.
- Assess the importance of packaging for an export market.
Financial Accounting and ReportingReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the regulatory framework for financial reporting
- Prepare financial statements from complete or incomplete records
- Present financial information in accepted formats for publication
- Interpret financial statements
Financial Investment OpportunitiesReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the range of investments available to individuals,
- Understand how the UK system of taxation affects investment decisions.
- Understand investors' needs.
- Understand the working of the stock exchange and the range of investments available.
Financial Systems and AuditingReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the importance of keeping effective accounting systems within a business
- Analyse the management control systems of a business
- Contribute to the planning and conduct of an audit assignment
- Prepare audit reports
Further Aspects of Contract and TortReal unit · Pearson Education Ltd
What you'll be able to do
- Apply the vitiating factors that could impact on an otherwise legally binding contract
- Apply the law of discharge of contract, be able to apply the specific torts other than negligence which impact on business activities
- Apply the possible defences against actions in tort
Human Resource ManagementReal unit · Pearson Education Ltd
This unit provides learners with knowledge of the distinctions between personnel management and human resource management. You'll understand recruitment, employee reward systems, and mechanisms for ending employment.
What you'll be able to do
- Understand the difference between personnel management and human resource management, including their respective philosophies, roles, and responsibilities.
- Understand how to recruit employees, including identifying staffing needs, developing job descriptions, advertising vacancies, and managing the application process.
- Understand how to reward employees in order to motivate and retain them, including salary structures, benefits packages, performance-related pay, and non-monetary rewards.
- Know the mechanisms for the cessation of employment, including resignation, retirement, redundancy, and dismissal, and the legal requirements associated with each.
Human Resources DevelopmentReal unit · Pearson Education Ltd
This unit covers human resources development theories and learning styles. You'll plan, design, and evaluate training programmes and understand government initiatives supporting skills development.
What you'll be able to do
- Understand learning theories and learning styles, including behaviourism, cognitivism, constructivism, and different approaches to learning.
- Plan and design training and development, including needs analysis, learning objectives, content development, and delivery methods.
- Evaluate a training event, including measuring participant satisfaction, assessing knowledge transfer, and determining return on investment.
- Understand government-led skills development initiatives, including apprenticeships, traineeships, and other programmes designed to improve workforce skills.
International MarketingReal unit · Pearson Education Ltd
It teaches you to understand international marketing principles and export channel decisions for foreign markets. You'll learn to create and present marketing plans tailored to specific international markets and understand control methods.
What you'll be able to do
- Understand the concept of international marketing for potential foreign markets
- Understand how to make export channel and distribution decisions
- Present a marketing plan for a foreign market
- Understand control methods for international marketing
Internet MarketingReal unit · Pearson Education Ltd
You'll study the principles of internet marketing and its application in business. The unit includes digital promotion techniques, market research for customer relationship management, and designing comprehensive internet marketing plans.
What you'll be able to do
- Understand the principles of marketing through the internet and its application in a business environment.
- Use the internet effectively for promotion, utilising various digital marketing communications techniques.
- Produce market research to support customer relationship management strategies and improve customer engagement.
- Design a comprehensive internet marketing plan, incorporating relevant strategies and tactics.
Management AccountingReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the budgeting process
- Understand how to use cost information to improve business performance
- Prepare budgets for a business
- Monitor performance against budgets within a business
- Carry out cost-volume-profit analysis for a business
Management Accounting: Costing and BudgetingReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse cost information within a business
- Propose methods to reduce costs and enhance value within a business
- Prepare forecasts and budgets for a business
- Monitor performance against budgets within a business
Managing Business Activities to Achieve ResultsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the importance of business processes in delivering outcomes based upon business goals and objectives,
- Develop plans for own area of responsibility to implement operational plans.,
- Monitor appropriate systems to improve organisational performance
- Manage health and safety in the workplace.
Managing Communications, Knowledge and InformationReal unit · Pearson Education Ltd
What you'll be able to do
- Understand how to assess information and knowledge needs
- Create strategies to increase personal networking to widen involvement in the decision-making process
- Develop communication processes
- Improve systems relating to information and knowledge.
Managing Financial Resources and DecisionsReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the sources of finance available to a business
- Understand the implications of finance as a resource within a business
- Make financial decisions based on financial information
- Evaluate the financial performance of a business.
Managing Human ResourcesReal unit · Pearson Education Ltd
You'll explore human resource management from strategic, employee relations, and operational perspectives. The unit covers workplace flexibility, equal opportunities, and various human resource practices within organisations.
What you'll be able to do
- Understand the different perspectives of human resource management, including strategic, employee relations, and operational viewpoints.
- Understand ways of developing flexibility within the workplace, including flexible working arrangements, job design, and skills development.
- Understand the impact of equal opportunities within the workplace, including legal requirements, diversity management, and inclusive practices.
- Understand approaches to human resources practices in organisations, including recruitment, selection, training, performance management, and reward systems.
Marketing IntelligenceReal unit · Pearson Education Ltd
It teaches you to understand buyer behaviour and the decision-making process. You'll develop skills in marketing research, market size assessment, demand forecasting, and measuring customer satisfaction.
What you'll be able to do
- Understand buyer behaviour and the purchase decision-making process, including influencing factors.
- Use appropriate marketing research techniques to gather and analyse market data.
- Assess market size and future demand for a product or service, using relevant forecasting methods.
- Measure customer satisfaction levels and identify areas for improvement in customer service.
Marketing PlanningReal unit · Pearson Education Ltd
This unit equips learners with skills to conduct marketing audits, identify barriers to marketing planning, and formulate marketing plans. Ethical considerations in marketing are also explored to ensure responsible practice.
What you'll be able to do
- Compile comprehensive marketing audits to assess the current marketing situation of an organisation.
- Understand the main barriers to effective marketing planning and how to overcome them.
- Formulate a detailed marketing plan for a specific product or service, aligned with business goals.
- Understand ethical issues in marketing and their implications for business practice.
Marketing PrinciplesReal unit · Pearson Education Ltd
You'll develop an understanding of marketing principles including segmentation, targeting, positioning, and the extended marketing mix. The unit focuses on applying these concepts to create value and achieve organisational objectives.
What you'll be able to do
- Understand the concept and process of marketing, including its role in creating value for customers and achieving organisational objectives.
- Use the concepts of segmentation, targeting and positioning to identify and reach specific customer groups.
- Understand the individual elements of the extended marketing mix, including product, price, place, promotion, people, process, and physical evidence.
- Use the marketing mix in different contexts, including product development, pricing strategies, distribution channels, and promotional campaigns.
Operations Management in BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the nature and importance of operations management
- Understand the link between operations management and strategic planning
- Understand how to organise a typical production process
- Apply relevant techniques to the production of an operational plan for an organisation
Organisations and BehaviourReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the relationship between organisational structure and culture
- Understand different approaches to management and leadership
- Understand ways of using motivational theories in organisations
- Understand mechanisms for developing effective teamwork in organisations
Project Management for BusinessReal unit · Pearson Education Ltd
You'll gain an understanding of project management principles and methodologies. The unit covers managing human resources within projects and applying project processes and procedures to achieve successful outcomes.
What you'll be able to do
- Understand fundamental project management principles and their application in a business setting.
- Manage a project's human resources effectively, including team leadership and motivation.
- Apply established project processes and procedures to ensure successful project delivery.
Quality Management in BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the different approaches to quality management appropriate to commercial operations
- Understand the benefits of quality management in a business and services context
- Understand a range of quality controls and how service to the customer can be improved
- Apply the principles of quality management to improve the performance of an organisation
Research ProjectReal unit · Pearson Education Ltd
What you'll be able to do
- Understand how to formulate a research specification
- Implement the research project within agreed procedures and to specification
- Evaluate the research outcomes
- Present the research outcomes
Sales Planning and OperationsReal unit · Pearson Education Ltd
This unit covers the role of personal selling within marketing strategies and the selling process. You'll understand sales management objectives and develop skills to plan sales activities effectively for products or services.
What you'll be able to do
- Understand the role of personal selling within the overall marketing strategy of an organisation.
- Apply the principles of the selling process to a specific product or service.
- Understand the role and objectives of sales management within a business context.
- Plan sales activity effectively for a given product or service, considering market conditions and business objectives.
Small Business EnterpriseReal unit · Pearson Education Ltd
What you'll be able to do
- Investigate the performance of a selected small business enterprise
- Propose changes to improve management and business performance
- Revise business objectives and plans to incorporate proposed changes
- Examine the impact of change management on the operations of the business.
Study and Communication Skills for BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Understand how to develop reading strategies to evaluate business sources and materials
- Understand techniques to listen effectively and critically to business focused materials and develop note-taking skills
- Produce a written analysis of a business case study
- Communicate effectively in business situations using appropriate presentation techniques
TaxationReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the duties and responsibilities of the tax practitioner in the UK tax environment
- Calculate personal tax liabilities for individuals and partnerships
- Calculate corporation tax liabilities for companies
- Calculate capital gains tax payable for individuals and businesses
The Internet and E-BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the scope of e business.
- Understand how the internet works.
- Use different e-business models.
- Use good website design
Working with and Leading PeopleReal unit · Pearson Education Ltd
What you'll be able to do
- Use recruitment, selection and retention procedures
- Understand the styles and impact of leadership
- Work effectively in a team
- Assess the work and development needs of individuals
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Administrative ServicesAdvertising and Promotion in BusinessAspects of Contract and Negligence for BusinessBusiness Decision MakingBusiness EconomicsBusiness EnvironmentBusiness EthicsBusiness Events Management
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Pearson BTEC Level 5 HND Diploma in Business (QCF)
- Business Management
- Calculate Personal Tax
- Carry out financial and investment analysis of an individual business
- Complete Import Procedures and Requirements
- Complete export procedures and requirements
- Develop your knowledge and experience of a small business and its core functions
- Import or Export Products or Services
- Pitch food and related products to potential customers in a food and drink business
Where this can lead
Export/Import Coordinator
This role is a fantastic stepping stone. We're investing in you for the long term, and with hard work and a curious mind, there's a clear path to becoming a real expert in global trade. It won't always be easy, but it will certainly be rewarding.
See the whole journey →Opens the roleExport/Import CoordinatorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the roleJunior Export AssistantOne of the jobs this qualification is a route intoSee the role →Opens the roleExport SpecialistOne of the jobs this qualification is a route intoSee the role →Opens the roleExport AssistantOne of the jobs this qualification is a route intoSee the role →Opens the roleExport/Import ManagerOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the roleExport CoordinatorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Showing 6 roles, drawn from 92 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Business ManagementCalculate Personal TaxCarry out financial and investment analysis of an individual businessComplete Import Procedures and RequirementsComplete export procedures and requirementsDevelop your knowledge and experience of a small business and its core functionsImport or Export Products or ServicesPitch food and related products to potential customers in a food and drink businessReview Accounting Systems
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Pearson BTEC Level 5 HND Diploma in Business (QCF)
52 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.
- Administrative Services
- Advertising and Promotion in Business
- Aspects of Contract and Negligence for Business
- Business Decision Making
- Business Economics
- Business Environment
and 46 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.