Pearson Education Ltd · RQF Level 3
Pearson BTEC Level 3 Diploma in Business (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits120
- Guided learning720 hours
- Units in this qualification28
Awarded by Pearson Education Ltd · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Accounting SystemsReal unit · Pearson Education Ltd
What you'll be able to do
- Know the use of financial documents in recording business transactions
- Record and monitor financial information in accounting systems
- Extract a trial balance from accounting records
- Prepare a trading and profit and loss account and balance sheet.
Aspects of Civil Liability for BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the impact of the law of negligence on businesses, their employees and others
- Know the extent of liability in negligence with respect to occupier’s liability, pure economic loss and psychiatric damage
- Understand the impact of the law of nuisance on businesses, their employees and others
- Apply an employer’s liability for wrongs committed by their employees (vicarious liability).
Aspects of Criminal Law Relating to BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the elements of a crime
- Understand specific offences
- Apply the law on corporate manslaughter
- Know the powers of arrest, enter, search and seize
Aspects of Employment LawReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the different types of employment contract and the impact of employment legislation
- Know the rights and responsibilities of employees and employers
- Understand the various perspectives in employee relations
- Know how and when contracts of employment are terminated
Aspects of the Legal System and Law-making ProcessReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the hierarchy of the court system
- Know the role undertaken by the personnel of the courts
- Understand how legal rules are created by precedent
- Understand how statutory rules are made and interpreted
Business Project ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the purpose, aims, and objectives of a business project, including its strategic alignment with organisational goals.
- Prepare a comprehensive project plan that outlines the project scope, objectives, timelines, resources, and risks.
- Effectively run and manage a business project, including coordinating team members, monitoring progress, and resolving issues.
- Report on project outcomes, including the achievement of objectives, the use of resources, and the lessons learned.
Business, Markets and the EconomyReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the purposes of organisations and their goals
- Know the characteristics of the UK economy
- Understand the operation of market factors
- Understand how markets are regulated in the UK economy
Computer Applications for Financial ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Use software to record accounting information
- Produce information abstracted from computerised accounting software
- Analyse information from software applications
- Use computer software to present and communicate financial information.
Fashion RetailingReal unit · Pearson Education Ltd
What you'll be able to do
- Understand how different retail outlets define their target market for fashion merchandise
- Know the impact of fashion trends on retail services and products
- Understand how fashion retailers develop an image and product range that meets the needs of their target market
- Know how fashion retailers cater for mass and niche markets
Food RetailingReal unit · Pearson Education Ltd
What you'll be able to do
- Know the structure, size and products of the food retailing sector
- Understand how food retailing operations are influenced by developments in the consumer market
- Know the health, safety and hygiene regulations and their impact on food retailing
- Understand how food retailers can meet their social, ethical and environmental responsibilities
Human Resource Management in BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Know the various factors that organisations must consider when undertaking human resource planning, including workforce demographics, skills gaps, and future staffing needs.
- Know the different methods and strategies that organisations can use to effectively motivate their employees, such as financial incentives, recognition programs, and opportunities for professional development.
- Understand how organisations can foster a culture of committed employee cooperation through effective communication, teamwork, and shared goals.
- Understand the importance of actively managing employee performance at work through regular feedback, performance appraisals, and the implementation of performance improvement plans where necessary.
Internet Marketing in BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Know the role that internet marketing plays within a modern marketing context, including its relationship to traditional marketing methods.
- Understand the benefits of internet marketing to customers, such as increased convenience, access to information, and personalised experiences.
- Understand the opportunities offered to businesses by internet marketing, such as reaching a wider audience, reducing marketing costs, and improving customer engagement.
- Understand the challenges faced by businesses using internet marketing, such as competition, security risks, and the need for constant innovation.
Introduction to MarketingReal unit · Pearson Education Ltd
What you'll be able to do
- Know the role of marketing within different types of organisations
- Use appropriate marketing research methodologies to gather relevant data
- Develop a comprehensive marketing plan based on research findings
- Understand the methods used to target specific customer groups
- Understand the reasons why customer groups are targeted
- Develop a coherent marketing mix that aligns with the target customer group and marketing plan
Managing Business InformationReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the importance of information to business organisations
- Know how business organisations use business information
- Maintain an information system
- Produce information to support decision- making in organisations
Managing Physical Resources in a Business EnvironmentReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the key features of physical resources
- Understand the role of the resources manager
- Understand the legal requirements for managing physical resources
- Monitor the quality and effectiveness of physical resources
Operational Management of Road TransportReal unit · Pearson Education Ltd
What you'll be able to do
- Understand route planning conventions of road transport
- Know the operational scheduling and quality of service required for road transport
- Know the legal, safety and operating requirements for road transport
- Understand the security methods associated with road transport
Quality Management Sytems in LogisticsReal unit · Pearson Education Ltd
What you'll be able to do
- Know continuous improvement techniques for logistics organisations
- Produce an improvement plan
- Know elements of quality systems
- Understand the techniques used in modern logistics
Relationship MarketingReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the historical development and practical application of relationship marketing principles in various business contexts.
- Know the different methods and techniques that organisations can use to attract new customers and retain existing ones, such as loyalty programs, personalised communication, and exceptional customer service.
- Investigate quality issues that may arise in products or services, identify the root causes, and implement corrective actions to improve quality and customer satisfaction.
- Understand the role and function of customer relationship management (CRM) systems in managing customer interactions, improving customer service, and enhancing customer loyalty.
Starting a Small BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Present the initial business idea using relevant criteria
- Understand the skills and development needed to run the business successfully
- Know the legal and financial aspects that will affect the start up of the business
- Produce an outline business start up proposal.
Supply Chain OrganisationReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the global nature of the supply chain
- Know the job roles found in logistics
- Understand how roles integrate within the logistics environment
- Understand the impact of customer service on the supply chain
Supply Chain and Stock ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the meaning of supply chain management
- Know the process of supply chain integration
- Know the advantages of an integrated supply chain to an organisation
- Know the disadvantages of an integrated supply chain to an organisation
Supporting Business ActivitiesReal unit · Pearson Education Ltd
What you'll be able to do
- Know the purpose of supporting organisational activities
- Understand the support role in the structure of organisations
- Know the requirements for reviewing support services
- Plan work and carry out a support role
The Impact of Communications Technology on BusinessReal unit · Pearson Education Ltd
What you'll be able to do
- Know how the internet operates and the facilities available
- Use the internet and related technology for a range of business activities
- Understand how organisations adapt to the trends in the use of e-business
- Understand the key features of planning for the increased use of e-business at different levels.
Training in the Business WorkplaceReal unit · Pearson Education Ltd
What you'll be able to do
- Understand why organisations need to train their workforce
- Know the ways organisations identify their training needs
- Plan and deliver a training programme
- Assess effectiveness of a training programme
Transport PlanningReal unit · Pearson Education Ltd
What you'll be able to do
- Understand the role of transport
- Know transport planning in relation to current legislation
- Understand the use of standard and peripheral transport equipment used in logistics
- Know current national legislation that affects transport planning
Transport Systems and the EnvironmentReal unit · Pearson Education Ltd
What you'll be able to do
- Understand national and local government policies relating to transport systems and the environment
- Know current transport systems
- Know environmental issues related to transport systems
- Understand alternative methods of transport
Understanding RetailingReal unit · Pearson Education Ltd
What you'll be able to do
- Know the structure of the retail industry
- Understand the role of retailing in the distribution of goods and services
- Understand the sales and service functions in retailing
- Know how the retail sector responds to internal and external change.
Visual Merchandising in RetailReal unit · Pearson Education Ltd
What you'll be able to do
- Know the visual merchandising and display techniques used in different retail outlets
- Know how space is used for merchandising and displaying goods
- Understand the psychology used in visual merchandising to influence customers to purchase goods
- Plan and assemble a safe visual merchandising display for a range of goods.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Develop strategic and master plans for transport
- Manage and process business support information
- Manage transport planning projects
- Obtain materials required for managing business information
Where this can lead
Visual Merchandising Specialist
Your career path here isn't a rigid ladder; it's more like a climbing wall with many different routes to the top. We're here to help you find the path that best suits your strengths and ambitions, whether that's becoming a leader of people or a deep technical expert.
See the whole journey →Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Pearson BTEC Level 3 Diploma in Business (QCF)
28 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.
- Accounting Systems
- Aspects of Civil Liability for Business
- Aspects of Criminal Law Relating to Business
- Aspects of Employment Law
- Aspects of the Legal System and Law-making Process
- Business Project Management
and 22 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.