City and Guilds of London Institute · RQF Level 3

City & Guilds Level 3 Certificate in Learning Support (QCF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 3
  • Total credits30
  • Guided learning120 hours
  • Units in this qualification10

Awarded by City and Guilds of London Institute · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Approaches to learningReal unit · City and Guilds of London Institute

What you'll be able to do

  • Understand key features of the learning process
  • Understand the role of the learning support practitioner in the planning, delivery and assessment cycle of a learning programme
  • Use strategies to support learning
  • Use resources inclusively
  • Promote effective learning through support for the development of learners’ litreacy, language, numeracy, ICT and wider skills
Equality and DiversityReal unit · City and Guilds of London Institute

What you'll be able to do

  • Understand the key features of a culture which promotes equality and values diversity
  • Understand the importance of the promotion of equality and valuing of diversity for effective work in the sector
  • Understand and demonstrate behaviour appropriate to the promotion of equality and valuing of diversity
  • Understand how to actively help others in the promotion of equality and valuing of diversity
  • Understand how to review own contribution to promoting equality and valuing diversity
Learning support in lifelong learning contextsReal unit · City and Guilds of London Institute

What you'll be able to do

  • Demonstrate knowledge and understanding of the nature and purpose of learning support in a range of contexts
  • Demonstrate knowledge and understanding of the role of context in learning support
  • Demonstrate knowledge and understanding of the role and responsibilities of a learning support practitioner
  • Demonstrate knowledge and understanding of how to work with others to support learning
  • Demonstrate and understand knowledge of ways that litreacy, language, numeracy and ICT knowledge and skills both impact on and may be developed through learning in different contexts.
  • Demonstrate knowledge an
Managing behaviours in the learning environmentReal unit · City and Guilds of London Institute

What you'll be able to do

  • Understand key factors that can influence behaviour in the learning environment
  • Understand organisational policies relating to managing behaviour in the learning environment
  • Encourage behaviours that contribute to an inclusive learning environment
  • Understand how to manage behaviours that disrupt an inclusive learning environment
  • Evaluate the effectiveness of own practice in managing behaviours in the learning environment
Preparing to support learningReal unit · City and Guilds of London Institute

What you'll be able to do

  • Understand learning support within lifelong learning
  • Understand the role of a learning support practitioner in the context of lifelong learning
  • Understand key characteristics underpinning learning support practice
  • Understand approaches to learning
  • Evaluate and improve learning support practice
Preparing to support learningReal unit · City and Guilds of London Institute

What you'll be able to do

  • Understand learning support within the context of lifelong learning
  • Understand the role of the learning support practitioner in the context of lifelong learning.
  • Understand key characteristics underpinning learning support practice
  • Understand of approaches to learning
  • Evaluate and improve learning support practice
Principles of learning supportReal unit · City and Guilds of London Institute

What you'll be able to do

  • Demonstrate knowledge and understanding of the values and principles that underpin learning support practice
  • Demonstrate knowledge and understanding of learners and their learning support needs
  • Demonstrate knowledge and understanding of key features of an inclusive learning environment
  • Demonstrate knowledge and understanding of how to promote inclusive learning
  • Demonstrate knowledge and understanding of how to promote independent learning
  • Understand and demonstrate a knowledge of ways that inclusive and independent learning may be enabled through the development and application of knowled
Providing learners with personal care supportReal unit · City and Guilds of London Institute

What you'll be able to do

  • Demonstrate knowledge and understanding of the importance of learner self advocacy in the management of personal care needs
  • Demonstrate knowledge and understanding of how to provide support with personal care
  • Demonstrate knowledge and understanding of how to evaluate and improve own practice in providing support with personal care
Supporting learners in a subject or vocational areaReal unit · City and Guilds of London Institute

What you'll be able to do

  • Understand learning provision in a specific subject / vocational area
  • Work with others to provide subject / vocational learning support
  • Use inclusive approaches to subject / vocational support of learning
  • Evaluate and improve own learning support practice in specific subject / vocational area
Supporting the learning of 14-19 year oldsReal unit · City and Guilds of London Institute

What you'll be able to do

  • Demonstrate knowledge and understanding of current provision in education and training for 14-19 year olds
  • Demonstrate knowledge and understanding of the learning and emotional needs of 14-19 year olds
  • Demonstrate knowledge and understanding of working collabouratively to support 14–19 year old learners
  • Demonstrate understanding and use of learning support strategies which meet the needs of 14-19 year old learners
  • Understand how to evaluate and improve own practice in supporting the learning of 14-19 year olds

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Approaches to learningEquality and DiversityLearning support in lifelong learning contextsManaging behaviours in the learning environmentPreparing to support learningPreparing to support learningPrinciples of learning supportProviding learners with personal care support

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Develop a culture and systems that promote equality and value diversity

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Approaches to learningLevel 3

Applied to your own work

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for City & Guilds Level 3 Certificate in Learning Support (QCF)

9 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.

  1. Approaches to learning
  2. Equality and Diversity
  3. Learning support in lifelong learning contexts
  4. Managing behaviours in the learning environment
  5. Preparing to support learning
  6. Principles of learning support

and 3 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.