ASDAN · RQF Level 1
ASDAN Level 1 Certificate in Community Volunteering (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 1
- Total credits13
- Guided learning62 hours
- Units in this qualification44
Awarded by ASDAN · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units ASDAN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Building on volunteering to develop a careerReal unit · ASDAN
What you'll be able to do
- Describe how voluntary work can assist career progression
- Develop personal career plans
Building on volunteering to develop a careerReal unit · ASDAN
What you'll be able to do
- Describe their own voluntary work
- Identify their personal development achieved through volunteering
- Summarise voluntary achievements
- Use vocational guidance to identify possible next steps
Carrying out own volunteering roleReal unit · ASDAN
What you'll be able to do
- Understand their volunteering role,
- Comply with organisational standards,
- Carry out agreed tasks to required standards
Carrying out own volunteering roleReal unit · ASDAN
What you'll be able to do
- Understand their volunteering role,
- Follow organisational standards,
- Carry out agreed tasks to the required standards
Communication skills for volunteersReal unit · ASDAN
What you'll be able to do
- Understand the lines of communication within the organisation or project,
- Understand the importance of effective communication with colleagues,
- Use appropriate communication methods with colleagues
Communication skills for volunteersReal unit · ASDAN
What you'll be able to do
- Understand the lines of communication within the organisation or project and how these affect them
- Understand the importance of effective communication for the organisation
- Use appropriate oral communication methods with others
- Use appropriate written communication methods with others
Communities with which volunteers workReal unit · ASDAN
What you'll be able to do
- Understand the different communities with whom organisations/projects work,
- Understand how the community is served by their own organisation or project
Communities with which volunteers workReal unit · ASDAN
What you'll be able to do
- Understand the different communities with whom organisations/projects work
- Understand how the community is served by their own organisation or project
Finding a volunteering opportunityReal unit · ASDAN
What you'll be able to do
- Identify a range of volunteering opportunities,
- Identify what they can offer as a volunteer and what they might gain,
- Complete an application for volunteering
Finding a volunteering opportunityReal unit · ASDAN
What you'll be able to do
- Identify a range of volunteering opportunities
- Identify what they can offer as a volunteer and what they might gain
- Understand how to apply for a volunteering opportunity
Health and Safety for volunteersReal unit · ASDAN
What you'll be able to do
- Understand Health and Safety rights and responsibilities,
- Understand the Health and Safety needs of organisations or projects that involve volunteers,
- Understand how to prevent and deal with accidents,
- Understand and demonstrate how to perform volunteering tasks safely
Health and Safety for volunteersReal unit · ASDAN
What you'll be able to do
- Understand Health and Safety rights and responsibilities
- Understand and meet the Health and Safety requirements of the organisation or project
- Understand how to prevent and deal with accidents
- Understand how to perform volunteering tasks safely
Improving own performance as a volunteerReal unit · ASDAN
What you'll be able to do
- Use support to develop an action plan to improve their own performance as a volunteer
- Carry out their action plan to improve their performance as a volunteer
- Review and update a personal action plan to improve their performance as a volunteer
- Understand the benefits of appraisal/ performance review for both volunteers and the organisation or project
Improving own performance as a volunteerReal unit · ASDAN
What you'll be able to do
- Develop an action plan to improve own volunteering performance
- Carry out their action plan to improve their volunteering performance
- Review and update a personal action plan to improve their performance as a volunteer
- Understand why it is important that organisations should have volunteer support arrangements
Introduction to working with othersReal unit · ASDAN
What you'll be able to do
- Confirm what the group is going to do and help plan how to do it
- Work with others towards achieving the shared goals
- Identify ways he/she helped to work towards the group’s goals, and how to improve his/her work with others
Listening skills for volunteersReal unit · ASDAN
What you'll be able to do
- Use appropriate listening skills as a volunteer,
- Use questioning to gain information in one to one conversations with clients or colleagues
Listening skills for volunteersReal unit · ASDAN
What you'll be able to do
- Use listening skills as a volunteer
- Use questioning to elicit information in one-to-one interactions with clients or colleagues
Planning and reviewing learningReal unit · ASDAN
What you'll be able to do
- Confirm targets and plan how to meet these
- Take responsibility for working towards identified targets
- Review progress and achievements with an appropriate person
Planning and reviewing learningReal unit · ASDAN
What you'll be able to do
- Confirm his/her targets and plan how to meet these, with the person setting them
- Follow his/her plan to help meet targets and improve performance
- Review his/her progress and achievements with an appropriate person
Presentation skills for volunteersReal unit · ASDAN
What you'll be able to do
- Understand what makes a presentation effective,
- Plan a presentation about a topic relevant to their volunteering and their organisation or project,
- Deliver a presentation and answer questions appropriately,
- Review their presentation
Presentation skills for volunteersReal unit · ASDAN
What you'll be able to do
- Make a presentation about volunteering and their own organisation or project
- Review their presentation
Tackling ProblemsReal unit · ASDAN
What you'll be able to do
- Understand problems that occur in the workplace
- Identify problems in the workplace
- Plan to tackle the problem in the workplace and follow the plan through
- Check if the problem has been solved
Team workingReal unit · ASDAN
What you'll be able to do
- Plan work with others
- Work co-operatively towards achieving identified objectives
- Recognise own contribution to teamwork and agree ways to improve work with others
Teamwork skills for volunteersReal unit · ASDAN
What you'll be able to do
- Understand the value and importance of teamwork in meeting goals,
- Contribute to planning within their team,
- Meet teamwork responsibilities,
- Review teamwork activities
Time management and volunteeringReal unit · ASDAN
What you'll be able to do
- Understand the importance of time management for volunteers
- Plan time to take account of commitments
- Understand and use some time management techniques
Time management and volunteeringReal unit · ASDAN
What you'll be able to do
- Understand the importance of time management for volunteers
- Plan time to take account of commitments
- Use time management techniques to carry out their volunteering role
Understanding equalities issues within organisations that involve volunteersReal unit · ASDAN
What you'll be able to do
- Understand the meaning of the terms social diversity and inclusion and how to encourage participation from diverse groups
- Understand equal opportunities legislation and policy
- Recognise their own role in supporting positive attitudes to diversity and to equal opportunities practice
Understanding equalities issues within organisations that involve volunteersReal unit · ASDAN
What you'll be able to do
- Understand the meaning of the terms social diversity and social inclusion and that social disadvantage may affect the organisation’s service users and/or volunteers,
- Understand the impact of stereotyping and discrimination,
- Recognise how to promote participation from diverse groups of people,
- Identify equal opportunities legislation and policy and meet own organisation's requirements
Understanding organisations that involve volunteersReal unit · ASDAN
What you'll be able to do
- Understand the purpose of the organisation,
- Understand the structure of the organisation,
- Understand the roles of volunteers within the organisation,
- Understand organisational policies and procedures
Understanding organisations that involve volunteersReal unit · ASDAN
What you'll be able to do
- Understand the purpose of the organisation,
- Understand the status and structure of the organisation,
- Understand organisational policies and procedures,
- Understand the place of the organisation within the wider community
Understanding stress management for volunteersReal unit · ASDAN
What you'll be able to do
- Know possible causes of stress for volunteers and their colleagues
- Recognise the problems caused by stress
- Understand how organisations can help volunteers manage stress
- Identify and use stress management techniques
Understanding stress management for volunteersReal unit · ASDAN
What you'll be able to do
- Understand the possible causes of stress for volunteers
- Recognise the problems caused by stress
- Understand how organisations can help volunteers manage stress
- Understand stress management techniques
Understanding what volunteering is aboutReal unit · ASDAN
What you'll be able to do
- Understand that there are a range of volunteering opportunities
- Understand the benefits of volunteering
- Understand that volunteers have rights and responsibilities
Understanding what volunteering is aboutReal unit · ASDAN
What you'll be able to do
- Understand that there are a range of volunteering opportunities,
- Understand the benefits of volunteering,
- Understand that volunteers have rights and responsibilities
Undertaking a voluntary fundraising activityReal unit · ASDAN
What you'll be able to do
- Identify how fundraising relates to an organisation’s work
- Work as part of a team to plan and carry out a fundraising activity
- Review the fundraising activity
Undertaking a voluntary fundraising activityReal unit · ASDAN
What you'll be able to do
- Help to plan and carry out a fundraising activity
- Review the fundraising activity
Volunteering and customer careReal unit · ASDAN
What you'll be able to do
- Understand the principles of good customer service,
- Understand customer/service user needs and how the organisation interacts with customers/service users,
- Understand and apply good practice standards when interacting with customers/service users,
- Understand customer care policies and procedures
Volunteering and customer careReal unit · ASDAN
What you'll be able to do
- Understand the relationship between customers/service users and their own volunteering organisation or project
- Understand the principles of good customer service
- Understand how to present themselves to customers/service users
- Communicate effectively with customers/service users
- Understand the importance of following organisational policies and demonstrating good practice
Volunteering and environmental awarenessReal unit · ASDAN
What you'll be able to do
- Understand that volunteer involving organisations and projects may have an impact on the environment
- Work in an “environmentally friendly” way
- Encourage others to protect the environment
Volunteering and environmental awarenessReal unit · ASDAN
What you'll be able to do
- Understand that volunteer involving organisations have an impact on the environment.,
- Work in an “environmentally friendly” way.,
- Encourage others to protect the environment.
Volunteering and meetingsReal unit · ASDAN
What you'll be able to do
- Understand the way meetings are planned and run,
- Understand the nature of meetings in organisations that involve volunteers,
- Understand how to consult with volunteers and the benefits of doing this,
- Participate in meetings,
- Follow up on meetings
Volunteering and meetingsReal unit · ASDAN
What you'll be able to do
- Understand the way meetings are planned and run,
- Understand the nature of meetings in organisations that involve volunteers,
- Prepare for meetings,
- Participate in meetings,
- Follow up on meetings
Volunteering at an EventReal unit · ASDAN
What you'll be able to do
- Understand the arrangements for the event and the role of volunteers
- Understand how to contribute to an event
- Carry out an agreed role at an event
- Contribute to the evaluation of an event
Volunteering at an eventReal unit · ASDAN
What you'll be able to do
- Understand the arrangements for the event and the role of volunteers,
- Understand how to contribute to an event,
- Carry out an agreed role at an event,
- Contribute to the evaluation of an event
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 1 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Social Impact Associate
Your journey starts here, learning the practicalities of making a difference. The path ahead is rich with opportunities to grow, lead, and shape how our company contributes to a better world. We're excited to see where you take it.
See the whole journey →Showing 2 roles, drawn from 4 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for ASDAN Level 1 Certificate in Community Volunteering (QCF)
24 units in this credential, in the order it lists them, awarded by ASDAN.
- Building on volunteering to develop a career
- Carrying out own volunteering role
- Communication skills for volunteers
- Communities with which volunteers work
- Finding a volunteering opportunity
- Health and Safety for volunteers
and 18 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.