City and Guilds of London Institute · RQF Level 2
City & Guilds Level 2 Certificate for Water Sector Competent Operator - Water Simple Works (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits27
- Guided learning79 hours
- Units in this qualification8
Awarded by City and Guilds of London Institute · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Carry out processing plant and equipment maintenanceReal unit · City and Guilds of London Institute
What you'll be able to do
- Prepare for carrying out operational maintenance
- Carry out maintenance work
- Use and communicate data and information on operational maintenance
- Resolve problems which arise from operational maintenance
- Use appropriate behaviour when carrying out operational maintenance
- Know and understand how to carry out plant and equipment maintenance using general knowledge
- Know and understand how to carry out processing plant and equipment maintenance using industry and context specific knowledge
Develop productive working relationships with colleaguesReal unit · City and Guilds of London Institute
What you'll be able to do
- Develop productive working relationships with colleagues
- Use appropriate behaviours for developing productive working relationships with colleagues
- Know and understand how to develop productive working relationships with colleagues using general knowledge
- Know and understand how to develop productive working relationships with colleagues using industry and sector specific knowledge
- Know and understand how to develop productive working relationships with colleagues using context specific knowledge
Maintain a safe working environmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Maintain the health and safety of themselves and others
- Maintain the safety of plant, equipment, and the working environment
- Use and communicate data and information on process operations
- Resolve problems which arise from process operations
- Use appropriate behaviour to maintain a safe working environment
- Know and understand how to maintain a safe working environment using general
- Know and understand how to maintain a safe work environment by using industry and context specific knowledge
Maintain the quality of water treatment processes - Simple worksReal unit · City and Guilds of London Institute
What you'll be able to do
- Monitor the materials being treated
- Operate processes to maintain the quality of the material being treated
- Use and communicate data and information
- Resolve problems which arise from process operations
- Behave in the workplace
- Use general knowledge of the treatment process environment
- Maintain the quality of water treatment processes
On-site sampling to maintain the quality of treatment processesReal unit · City and Guilds of London Institute
What you'll be able to do
- Prepare for taking samples
- Handle materials and equipment according to specifications
- Take samples as specified
- Use and communicate data and information on sampling work
- Resolve problems which arise from sampling
- Use appropriate behaviour when involved in on-site sampling
- Know and understand how to carry out on-site sampling to maintain the quality of treatment processes using general knowledge
- Know and understand how to carry out on-site sampling to maintain the quality of treatment processes using industry and context specific knowledge
On-site testing to maintain the quality of treatment processesReal unit · City and Guilds of London Institute
What you'll be able to do
- Prepare to test equipment and materials
- Carry out on-site tests on samples
- Use and communicate data and information on testing work
- Use and communicate problems which arise from testing
- Use appropriate behaviour when involved in on-site testing to maintain the quality of treatment processes
- Know and understand how carry out on-site testing to maintain the quality of treatment processes using general knowledge
- Know and understand how to carry out on-site testing to maintain the quality of treatment processes using industry and context specific knowledge
Receive and store sludge for processingReal unit · City and Guilds of London Institute
What you'll be able to do
- Receive sludge for processing
- Store sludge for processing
- Use and communicate data and information on process operations
- Resolve problems which arise from process operations
- Use appropriate behaviour when receiving and storing sludge for processing
- Know and understand how to receive and store sludge for processing using general knowledge
- Know and understand how to receive and store sludge for processing using industry and context specific knowledge
Receive, store and handle processing chemicals, reagents and other consumablesReal unit · City and Guilds of London Institute
What you'll be able to do
- Prepare for chemical and reagent deliveries
- Receive deliveries
- Handle chemicals, reagents, other consumables, and equipment safely
- Store chemical, reagent, and other consumable materials
- Use and communicate data and information on process operations
- Resolve problems which arise from process operations
- Use appropriate behaviour when dealing with processing materials
- Know and understand how to receive, store and handle processing chemicals, reagents and other consumables using general knowledge
- Know and understand how to receive, store and handle processing chemicals, reagents and other
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Analyse samples from water systems on site
- Carry out repair and maintenance of treatment processing plant and equipment
- Carry out the maintenance of treatment processing plant and equipment Legacy
- Communicate information Legacy
- Develop productive working relationships with colleagues
- Develop working relationships with colleagues
- Evaluate Water Treatment for Steam Generation Systems
- Evaluate water treatment for process water systems
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 2 Certificate for Water Sector Competent Operator - Water Simple Works (QCF)
8 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Carry out processing plant and equipment maintenance
- Develop productive working relationships with colleagues
- Maintain a safe working environment
- Maintain the quality of water treatment processes - Simple works
- On-site sampling to maintain the quality of treatment processes
- On-site testing to maintain the quality of treatment processes
and 2 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.