NOCN · RQF Level 3

NOCN Level 3 Award in Trade Unions Today (QCF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 3
  • Total credits12
  • Units in this qualification168

Awarded by NOCN · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

An Introduction to Globalisation and Social JusticeReal unit · NOCN

What you'll be able to do

  • Understand key concepts of globalisation, international development and social justice.(UC3, UC8)
  • Give an overview of the trade union approach to international development.(UO3, UR2, UC1, UC6, UC8, UC9)
An Introduction to Globalisation and Social Justice for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand key concepts of globalisation, international development and social justice.(UC3, UC8)
  • Give an overview of the trade union approach to international development.(UO3, UR2, UC1, UC6, UC8, UC9)
Applying Health and Safety LegislationReal unit · NOCN

What you'll be able to do

  • Demonstrate understanding of the background and origins of specific health and safety legislation.(US1, UC5)
  • Identify the main legal requirements of specific health and safety regulations.(US1, UC3, UC5)
  • Demonstrate understanding of how specific health and safety regulations can be used to improve health and safety standards at work.(US1, UC3, UC5)
Applying Health and Safety LegislationReal unit · NOCN

What you'll be able to do

  • Demonstrate understanding of the background and origins of specific health and safety legislation.(US1, UC5)
  • Identify the main legal requirements of specific health and safety regulations.(US1, UC3, UC5)
  • Demonstrate understanding of how specific health and safety regulations can be used to improve health and safety standards at work.(US1, UC3, UC5)
Basic Skills and the Union RoleReal unit · NOCN

What you'll be able to do

  • Understand basic skills and their importance to members.(UL1, UL3, UO2, UC3)
  • Understand the role of the union representative in basic skills.(UL1, UL2, UL3, UL4, UC3, UC8, UC9)
  • Identify strategic ways of working with employers and providers to improve workplace basic skills.(UL2, UL4, UR2, UR3, UO2, UC1, UC3, UC5, UC9)
Basic Skills and the Union RoleReal unit · NOCN

What you'll be able to do

  • Understand Basic Skills and their importance to members.(UL1, UL3, UO2, UC3)
  • Understand the role of the union representative in basic skills.(UL1, UL2, UL3, UL4, UC3, UC8, UC9)
  • Identify ways of working with employers and providers to improve workplace basic skills(UL2, UL4, UR2, UR3, UO2, UC1, UC3, UC5, UC9)
Building Equality for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Identify the impact of discrimination in the workplace and the union.(UC3, UC8, UC9)
  • Identify methods and support for building equality.(UC3, UC8, UC9, UO2, UO3, UC1)
  • Produce a plan for building equality in the union and the workplace.(UO1, UO2, UO3, UC1, UC3, UC8, UC9)
Building Equality in the WorkplaceReal unit · NOCN

What you'll be able to do

  • Identify the impact of discrimination in the workplace and the union.(UC3, UC8, UC9)
  • Identify methods and support for building equality.(UC3, UC8, UC9, UO2, UO3, UC1)
  • Produce a plan for building equality in the union and the workplace.(UO1, UO2, UO3, UC1, UC3, UC8, UC9)
Building Workplace OrganisationReal unit · NOCN

What you'll be able to do

  • Use and maintain a membership information system.(UC2)
  • Contact actual and potential members.(UC2, UC3, UO2, UO3)
  • Draw up a recruitment and retention plan.(UC2, UO1)
Building Workplace Organisation for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Use and maintain a membership information system.(UC2)
  • Contact actual and potential members.(UC2, UC3, UO2, UO3)
  • Draw up a recruitment and retention plan.(UC2, UO1)
COSHH and the Trade Union Health and Safety Representative’s RoleReal unit · NOCN

What you'll be able to do

  • Understand health and safety risks from hazardous substances in the workplace.(UC3, US1, US2, UR2)
  • Understand the Control of Substances Hazardous to Health Regulations, and the HSE guidance, COSHH essentials.(UR2, UO2, US1, US2, UC3, UC5)
  • Specify actions needed to take up problems involving hazardous substances.(UR2, UO2, UC1, UC3, US1, US2)
COSHH and the Trade Union Health and Safety Representative’s RoleReal unit · NOCN

What you'll be able to do

  • Understand health and safety risks from hazardous substances in the workplace.(UC3, US1, US2, UR2)
  • Understand the Control of Substances Hazardous to Health Regulations, and the HSE guidance, COSHH essentials.(UR2, UO2, US1, US2, UC3, UC5)
  • Specify actions needed to take up problems involving hazardous substances.(UR2, UO2, UC1, UC3, US1, US2)
Communication SkillsReal unit · NOCN

What you'll be able to do

  • Read and respond to written materials.(UC3)
  • Use written skills for different purposes.
  • Take part in discussions on a one to one and group basis.(UO1, UC3)
  • Prepare and make a presentation.(UC3, UC4)
Communication Skills for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Read and respond to written materials.(UC3)
  • Use written skills for different purposes.
  • Take part in discussions on a one to one and group basis.(UO1, UC3)
  • Prepare and make a presentation.(UC3, UC4)
Conditions At WorkReal unit · NOCN

What you'll be able to do

  • Recognise hazards and risks associated with specific conditions at work.(US1, US2, UR2, UC3, UO3)
  • Understand how legislation, company policy or other requirements relate to specific conditions at work.(UC3, US1, UR2)
  • Understand prevention, control and action measures for specific conditions at work.(US1, US2, US4, UO3, UR2, UO1, UC1, UC3)
Conditions At Work for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Recognise hazards and risks associated with specific conditions at work.(US1, US2, UR2, UC3, UO3)
  • Understand how legislation, company policy or other requirements relate to specific conditions at work.(UC3, US1, UR2)
  • Understand prevention, control and action measures for specific conditions at work.(US1, US2, US4, UO3, UR2, UO1, UC1, UC3)
Confidence Building and the Trade Union RepresentativeReal unit · NOCN

What you'll be able to do

  • Recognise factors that affect expectations and capacity of union members.(UC8)
  • Consider aspects of themselves which they want to change.(UC7, UC8)
  • Work out ways of bringing about change both individually and collectively.(UC7, UO1)
Countering Prejudice and MisunderstandingReal unit · NOCN

What you'll be able to do

  • Demonstrate understanding of the causes and effects of specific discriminatory attitudes.(UC8, UC9)
  • Recognise the importance of challenging prejudice and misunderstanding.(UO1, UC3, UC7, UC8, UC9)
Countering Prejudice and Misunderstanding for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Demonstrate understanding of the causes and effects of discriminatory attitudes.(UC8, UC9)
  • Recognise the importance of challenging prejudice and misunderstanding.(UO1, UC3, UC7, UC8, UC9)
Database Creation and ManagementReal unit · NOCN

What you'll be able to do

  • Recognise the use of ICT in capturing and managing data.
  • Develop transferable software application skills.
  • Adopt good working practices.(UO1)
  • Apply skills and knowledge to tasks.
Dealing With Intimidating BehaviourReal unit · NOCN

What you'll be able to do

  • Understand the extent and nature of specific intimidating behaviour at work.(UC3, US1)
  • Understand how legislation, company policy or other requirements relate to specific behaviours at work.(UC3, UC5, UC8, US2)
  • Develop a trade union strategy for dealing with intimidation at work.(UO1, UC1, UC3, UC5, UC8, UC9, US1, US4, UR2)
Dealing With Intimidating Behaviour for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand the extent and nature of specific intimidating behaviour at work.(UC3, US1)
  • Understand how legislation, company policy or other requirements relate to specific behaviours at work.(UC3, UC5, UC8, US2)
Delivering Presentations Using ICTReal unit · NOCN

What you'll be able to do

  • Recognise the use of ICT in delivering presentations.
  • Develop transferable software application skills.
  • Apply good working practices.(UO1)
  • Apply skills and knowledge to tasks.(UC3)
Developing Safety Representative Skills: 2006/07Real unit · NOCN

What you'll be able to do

  • Recognise own health and safety skills development needs.(US1, UC7, UO1)
  • Review own health and safety skills development opportunities at work, in own union and elsewhere.(US1, UC7, UO3)
  • Understand development planning for own health and safety skills needs.(US1, US4, UC1, UC7, UO1)
Developing Safety Representative Skills: 2006/07Real unit · NOCN

What you'll be able to do

  • Recognise own health and safety skills development needs.(US1, UC7, UO1)
  • Review own health and safety skills development opportunities at work, in own union and elsewhere.(US1, UC7, UO3)
  • Understand development planning for own health and safety skills needs.(US1, US4, UC1, UC7, UO1)
Developing Workplace LearningReal unit · NOCN

What you'll be able to do

  • Identify ways in which workplace learning can be developed and organised.(UO2, UL2, UL4, UC3)
  • Understand the potential impact ofe-learning for the workforce.(UL1, UL2, UL4, UC3)
  • Recognise the ways in which the union representative can support workplace learning.
Developing Workplace Learning for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Identify ways in which workplace learning can be developed and organised.(UO2, UL2, UL4)
  • Understand the potential impact of e-learning for the workforce.(UL1, UL2, UL4, UC3)
  • Recognise the ways in which the union representative can support workplace learning.
Developing and Evaluating a Company Training PlanReal unit · NOCN

What you'll be able to do

  • Understand what is meant by a Company Training Plan.(UO2, UO3)
  • Identify the key components of a training plan.
  • Understand the link between training needs at an individual level and the development of a training plan.
  • Identify options for working with employers to develop and evaluate training plans at an organisation level.(UO1, UO2, UC1, UR1, UR2)
Developing and Evaluating a Company Training Plan for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand what is meant by a Company Training Plan.(UO2, UO3)
  • Identify the key components of a training plan.
  • Understand the link between training needs at an individual level and the development of a training plan.
  • Identify options for working with employers to develop and evaluate training plans and organisation level.(UO1, UO2, UC1, UR1, UR2)
Devolved Governance and Economic DevelopmentReal unit · NOCN

What you'll be able to do

  • Understand the principles involved in devolved governance and economic development.(UC3, UO3)
  • Recognise challenges and opportunities for trade unions in terms of devolved governance.(UC3, UC5)
  • Develop a strategy for trade union engagement in devolved governance.(UC1, UC5, UO3)
Discussion Leaders for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Review educational methods.
  • Plan and promote discussion and learning.(UC3, UC4, UO1)
  • Evaluate own and other discussion/learning programmes.(UC7)
Domestic Violence and the Trade Union ContextReal unit · NOCN

What you'll be able to do

  • Understand why domestic violence is a trade union issue.(UC3, UC8)
  • Support members experiencing domestic violence.(UC3, UC4, UC7, UC8)
  • Identify workplace and trade union action on domestic violence.(UR2, UR6, UC5, UC8, UC9)
Employee Development Schemes - EDS - and the Union RoleReal unit · NOCN

What you'll be able to do

  • Recognise the role of the union representative in Employee Development Schemes.(UL1, UO2, UC3)
  • Identify the TUC and union approach to Employee Development Schemes.(UL1, UL2, UC3)
  • Identify options for working with employers on Employee Development Schemes.(UL2, UL4, UC1, UC3, UC5, UO2, UR2, UR3)
Employee Development Schemes _EDS_ and the Union RoleReal unit · NOCN

What you'll be able to do

  • Recognise the role of the union representative in Employee Development Schemes.(UL1, UO2, UC3)
  • Identify the TUC and union approach to Employee Development Schemes.(UL1, UL2, UC3)
  • Identify options for working with employers on Employee Development Schemes.(UL2, UL4, UC1, UC3, UC5, UO2, UR2, UR3)
Employment Law Update 2006/07Real unit · NOCN

What you'll be able to do

  • Understand the main features of new legislation, measures or legal decisions.(UC3, UC5,UO2)
  • Recognise the relevance of specific sources/resources to understanding the application of new legislation, measures or legal decisions.(UC3, UO3)
  • Plan for the potential impact of new legislation, measures or legal decisions on the workplace.(UC1, UC3, UO2, UO3)
Employment Law Update 2006/07Real unit · NOCN

What you'll be able to do

  • Understand the main features of new legislation, measures or legal decisions.(UC3, UC5, UO2)
  • Recognise the relevance of specific sources/resources to understanding the application of new legislation, measures or legal decisions.(UC3, UO3)
  • Plan for the potential impact of new legislation, measures or legal decisions on the workplace.(UC1, UC3, UO2, UO3)
Engaging Learners in a TU Learning CentreReal unit · NOCN

What you'll be able to do

  • Contextualise the role of the Trade Union Learning Centre.(UC1 UC3, UC4)
  • Understand the support and progression options available to Union Learning Reps and learners.(UC3)
  • Understand the use of techniques available for engaging learners.(UO2, UO3)
Equal Rights At WorkReal unit · NOCN

What you'll be able to do

  • Establish the source(s) and specific provisions for equal rights at work.(UC3, UC8, UC9)
  • Relate equal rights provisions to the experience of members at work.(UC8, UC9)
  • Determine actions that unions can take to promote and secure equal rights at work.(UO1, UO2, UO3, UC1, UC5, UC6, UC8, UC9, UR2)
Equal Rights At WorkReal unit · NOCN

What you'll be able to do

  • Establish the source(s) and specific provisions for equal rights at work.(UC3, UC8, UC9)
  • Relate equal rights provisions to the experience of members at work.(UC8, UC9)
  • Determine actions that unions can take to promote and secure equal rights at work.(UO1, UO2, UO3, UC1, UC5, UC6, UC9, UR2)
Equalities Update 2006/07Real unit · NOCN

What you'll be able to do

  • Understand the main features of new equalities legislation, measures or legal decisions.(UC3, UC5, UC8, UC9, UO3)
  • Recognise the relevance of new equalities legislation, measures or legal decisions to workers.(UC3, UC8, UC9, UR2)
  • Work out how best to support workers in response to new equalities legislation, measures or legal decisions.(UR2, UC1, UC3, UC5, UC8, UC9, UO2)
Equalities Update 2006/07Real unit · NOCN

What you'll be able to do

  • Understand the main features of new equalities legislation, measures or legal decisions.(UC3, UC5, UC8, UC9, UO3)
  • Recognise the relevance of new equalities legislation, measures or legal decisions to workers.(UC3, UC8, UC9, UR2)
  • Work out how best to support workers in response to new equalities legislation, measures or legal decisions.(UR2, UC1, UC3, UC5, UC8, UC9, UO2)
Equipment At WorkReal unit · NOCN

What you'll be able to do

  • Recognise hazards and risks associated with specific equipment at work.(US1, US2, UC3, UO2, UR2)
  • Understand how legislation, company policy or other requirements relate to specific equipment at work.(US1, UC3, UC5, UR2, UO2)
  • Understand prevention, control and action measures for risks associated with specific equipment at work.(US1, US2, US4, UO2, UR2, UO1, UC1, UC3)
Equipment At Work for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Recognise hazards and risks associated with specific equipment at work.(US1, US2, UC3, UO2, UR2)
  • Understand how legislation, company policy or other requirements relate to specific equipment at work.(US1, UC3, UC5, UR2, UO2)
  • Understand prevention, control and action measures for risks associated with specific equipment at work.(US1, US2, US4, UO2, UR2, UO1, UC1, UC3)
Europe and Health and SafetyReal unit · NOCN

What you'll be able to do

  • Identify the role of trade unions in European Health and Safety decision-making.(US2, UC3, UO2)
  • Understand the structure of the European Union and its main institutions dealing with health and safety.(US1)
  • Recognise the influence of Europe in UK health and safety standards.(UC3, UC5, UR2, US1)
Europe and Health and SafetyReal unit · NOCN

What you'll be able to do

  • Identify the role of trade unions in European Health and Safety decision-making.(US1, UC3, UO2)
  • Understand the structure of the European Union and its main institutions dealing with health and safety.(US1)
  • Recognise the influence of Europe in UK health and safety standards.(UC3, UC5, UR2, US1)
Globalisation and MultinationalsReal unit · NOCN

What you'll be able to do

  • Understand the basic economic relationships of globalisation.(UC3)
  • Recognise the role of key international financial institutions in development.(UC8)
  • Understand the role of multi-national companies in world trade.(UC3, UC8, UC9)
  • Understand trade union strategies to deal with the power of multinationals.
Globalisation and Multinationals for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand the basic economic relationships of globalisation.(UC3)
  • Recognise the role of key international financial institutions in development.(UC8)
  • Understand the role of multi-national companies in world trade.(UC3, UC8, UC9)
  • Understand trade union strategies to deal with the power of multinationals.
Group Working via ICTReal unit · NOCN

What you'll be able to do

  • Recognise the use of ICT in group working.
  • Develop transferable software application skills.(UC4)
  • Adopt good working practices.(UO1)
  • Apply skills and knowledge to tasks.(UC3)
Handling Change At WorkReal unit · NOCN

What you'll be able to do

  • Identify changes affecting the workplace.(UR2, UC3, UC5, UO3)
  • Research and identify appropriate legislation, policies and information.(UC3, UO3, UR2)
  • Identify problems and opportunities for trade union action.(UO1, UO2, UO3, UR1, UC1, UC5)
Handling Change At Work for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Identify changes affecting the workplace.(UR1, UC3, UC5, UO3)
  • Research and identify appropriate legislation, policies and information.(UC3, UO3, UR2)
  • Identify problems and opportunities for trade union action.(UO1, UO2, UO3, UR1, UR2, UC1, UC5)
Handling Members’ ProblemsReal unit · NOCN

What you'll be able to do

  • Identify problems which affect members in the workplace.(UR2, UC3, UC8, UO1)
  • Identify information relevant to a specific problem affecting members.(UC3, UR1, UR2)
  • Produce a plan on how to take up a specific problem affecting members.(UR1, UR2, UC1, UC3, UO1)
  • Identify and apply communication skills.(UR1, UC3)
Handling Trade Union Members’ ProblemsReal unit · NOCN

What you'll be able to do

  • Identify problems which affect members in the workplace.(UR2, UC3, UC8, UO1)
  • Identify information relevant to a specific problem affecting members.(UC3, UR1, UR2)
  • Produce a plan on how to take up a specific problem affecting members.(UR1, UR2, UC1, UC3, UO1)
  • Identify and apply communication skills.(UR1, UC3)
Health and Safety Issues Related to AsbestosReal unit · NOCN

What you'll be able to do

  • Know the health hazards associated with asbestos.(US1, UR2)
  • Understand the minimum legal requirements concerning asbestos.(US1, UR2, UC5)
  • Understand appropriate prevention, control and action measures for asbestos.(US1, US2, US4, UR2, UO1, UO2)
Health and Safety Issues Related to AsbestosReal unit · NOCN

What you'll be able to do

  • Know the health hazards associated with asbestos.(US1, UR2)
  • Understand the minimum legal requirements concerning asbestos.(US1, UR2, UC5)
  • Understand appropriate prevention, control and action measures for asbestos.(US1, US2, US4, UR2, UO1, UO2, UC1)
Health and Safety Representatives InductionReal unit · NOCN

What you'll be able to do

  • Demonstrate skills in workingco-operatively and collectively.(US1)
  • Identify key functions of the union health and safety representative in the workplace.(UC3, UC7, US1)
  • Record and organise information in an appropriate way.(US1)
Health and Safety Update: 2006/07Real unit · NOCN

What you'll be able to do

  • Identify the range of hazards and procedures covered by new health and safety legislation, standards or policies.(US1, UR2, UO2, UO3, UC3, UC5)
  • Recognise the implications of new legislation, standards or policies for the workplace or union.(US1, UR2, UO3, UC3, UC5)
  • Specify actions needed in own workplace or union.(US1, US4, UR2, UC1, UC3, UC5, UO2)
Health and Safety Update: 2006/07Real unit · NOCN

What you'll be able to do

  • Identify the range of hazards and procedures covered by new health and safety legislation, standards or policies.(US1, UR2, UO2, UO3, UC3, UC5)
  • Recognise the implications of new legislation, standards or policies for the workplace or union.(US1, UR2, UO3, UC3, UC5)
  • Specify actions needed in own workplace or union.(US1, US4, UR2, UC1, UC3, UC5, UO2)
ICT Communications ProjectReal unit · NOCN

What you'll be able to do

  • Identify and agree a substantial ICT communications project.(UC3, UO1)
  • Research and plan the communications project.(UO1)
  • Implement, test and review.(UC7, UO1)
  • Evaluate the overall project.(UC7, UO1)
ICT Presentation ProjectReal unit · NOCN

What you'll be able to do

  • Identify and agree a substantial ICT presentation project.(UC3, UO1)
  • Research and plan the project.(UO1)
  • Deliver, test and review.(UC7, UO1)
  • Evaluate the overall project.(UC7, UO1)
Identifying and Preventing Ill Health at WorkReal unit · NOCN

What you'll be able to do

  • Understand symptoms of ill health caused by work.(US1, UR2, UC3, UO2, UO3)
  • Research and identify appropriate legislation, policies and information.(UC3, UC5, UO2, UO3)
  • Recognise problems and opportunities for trade union action to tackle occupational ill health.(UR2, US1, US4, UO1, UO2, UC1, UC3, UC5)
Identifying and Preventing Ill Health at WorkReal unit · NOCN

What you'll be able to do

  • Understand symptoms of ill health caused by work.(US1, UR2, UC3, UO2, UO3)
  • Research and identify appropriate legislation, policies and information.(UC3, UC5, UO2, UO3)
  • Recognise problems and opportunities for trade union action to tackle occupational ill health.(UR2, US1, US4, UO1, UO2, UC1, UC3, UC5)
Illness at WorkReal unit · NOCN

What you'll be able to do

  • Recognise hazards and risks associated with specific illnesses at work.(US1, UC3)
  • Understand how legislation, company policy or other requirements relate to specific illnesses at work.(UO2, UO3, UC3, UC5)
  • Understand prevention, control and action measures associated with specific illnesses at work.(US1, US2, US4, UO1, UO2, UR2, UC1, UC3)
Illness at Work for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Recognise hazards and risks associated with specific illnesses at work.(US1, UC3)
  • Understand how legislation, company policy or other requirements relate to specific illnesses at work.(UO2, UO3, UC3, UC5)
  • Understand prevention, control and action measures associated with specific illnesses at work.(US1, US2, US4, UO1, UO2, UR2, UC1, UC3)
Information and Consultation in Multinational CompaniesReal unit · NOCN

What you'll be able to do

  • Recognise the key features of legislation, policies and agreements concerning information and consultation in multinational companies.(UC3, UR3)
  • Understand different forms of worker representation within companies.(UC3, UR3, UO2, UO3)
  • Produce arguments to promote best practice for a specific form of worker representation.(UO2, UO3, UR2, UR3, UC1)
Information and Consultation in Multinational Companies for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Recognise the key features of legislation, policies and agreements concerning information and consultation in multinational companies.(UC3, UR3)
  • Understand different forms of worker representation within companies.(UC3, UR3, UO2, UO3)
  • Produce arguments to promote best practice for a specific form of worker representation.(UO2, UO3, UR2, UR3, UC1)
Information for Bargaining, Negotiation, ConsultationReal unit · NOCN

What you'll be able to do

  • Understand a range of collective bargaining issues relevant to own workplace and sector.(UO2, UR2)
  • Recognise a range of appropriate sources of information relevant to the bargaining, negotiation or consultation process.(UO3, UC3, UR2)
  • Specify where employment law supports access to and use of information for bargaining, negotiation or consultation.
Information for Bargaining, Negotiation, ConsultationReal unit · NOCN

What you'll be able to do

  • Understand a range of collective bargaining issues relevant to own workplace and sector.(UO2, UR2)
  • Recognise a range of appropriate sources of information relevant to the bargaining, negotiation or consultation process.(UO3, UC3, UR2)
  • Specify where employment law supports access to and use of information for bargaining, negotiation or consultation.
Information for Recruitment and RetentionReal unit · NOCN

What you'll be able to do

  • Identify actual and potential members in the workplace.(UC2, UR3)
  • Evaluate policies and practices on workplace recruitment.(UC2, UC3, UO3, UR3)
  • Identify appropriate legislation.(UC2, UC3, UR3)
International Health and SafetyReal unit · NOCN

What you'll be able to do

  • Identify why international health and safety issues are relevant to them and their members.(US1, UO2, UC3)
  • Understand the role and structure of international trade unions and other international organisations in relation to health and safety.(US1, UO2, UC3)
  • Recognise the steps needed to develop an international approach to health and safety.(US1, UR2, UC1, UC3, UO2)
International Health and SafetyReal unit · NOCN

What you'll be able to do

  • Identify why international health and safety issues are relevant to them and their members.(US1, UO2, UC3)
  • Understand the role and structure of international trade unions and other international organisations in relation to health and safety.(US1, UO2, UC3)
  • Recognise the steps needed to develop an international approach to health and safety.(US1, UR2, UC1, UC3, UO2)
International Trade UnionismReal unit · NOCN

What you'll be able to do

  • Understand the role and structure of international trade union and labour organisations.(UC3)
  • Identify the reasons for, and importance of, international links between unions.(UC3)
  • Identify the steps needed to make and strengthen international links.(UO3, UC1)
International Trade UnionismReal unit · NOCN

What you'll be able to do

  • Understand the role and structure of international trade union and labour organisations.(UC3)
  • Identify the reasons for, and importance of, international links between unions.(UC3)
  • Identify the steps needed to make and strengthen international links.(UO3, UC1)
Interpreting Data Using ICTReal unit · NOCN

What you'll be able to do

  • Recognise the use of ICT in interpreting data.
  • Develop transferable software application skills.
  • Adopt good working practices.(UO1)
  • Apply skills and knowledge to tasks.(UC3)
Introduction to Learning on the InternetReal unit · NOCN

What you'll be able to do

  • Use the internet for information/communication.
  • Demonstrate awareness of key materials needed for accessing the internet.
  • Recognise the potential of the internet for trade unions.
Introduction to Organising Health and SafetyReal unit · NOCN

What you'll be able to do

  • Build an overview of how the trade union organises for health and safety in their organisation or workplace.(US1, UC3, UC8, UO3)
  • Understand the implications of an organising approach for meeting the health and safety needs of working people and building the union.(US1, UO2, UO3, UC1, UC3)
Introduction to Organising and RecruitmentReal unit · NOCN

What you'll be able to do

  • Build an overview of how the union organises in their organisation or workplace.(UC2)
  • Understand the implications of an organising approach for meeting the needs of working people and building the union.(UR3, UC1, UC2, UO2)
Introduction to PensionsReal unit · NOCN

What you'll be able to do

  • Understand general pension options.(UC3)
  • Understand pension terms, concepts and information.(UR2)
  • Understand own occupational pension scheme.(UR2, UC3, UC5)
Introduction to Pensions ProvisionReal unit · NOCN

What you'll be able to do

  • Build an overview of pensions provision.(UC3)
  • Determine union role in promoting and protecting pensions provision.
Introduction to Pensions for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand general pension options.(UC3)
  • Understand pension terms, concepts and information.(UR2)
  • Understand own occupational pension scheme.(UR2, UC3, UC5)
Investors in People and the Union RoleReal unit · NOCN

What you'll be able to do

  • Recognise the role of the union representative in Investors in People.(UL1, UC3, UO2)
  • Understand the trade union approach to Investors in People.(UL1, UL2, UC3)
  • Identify options for working with employers on Investors in People.(UL2, UL4, UC1, UC3, UR2, UR3, UR4, UO2)
Investors in People and the Union RoleReal unit · NOCN

What you'll be able to do

  • Recognise the role of the union representative in Investors in People.(UL1, UC3, UO2)
  • Understand the union approach to Investors in People.(UL1, UL2, UC3)
  • Identify options for working with employers on Investors in People.(UL2, UL4, UC1, UC3, UR2, UR3, UR4, UO2)
Key Skills and the Union RoleReal unit · NOCN

What you'll be able to do

  • Understand Key Skills and their importance to members.(UL1, UL3, UC3, UO2)
  • Understand the role of the union representative in Key Skills.(UL1, UL2, UL3, UL4, UC3)
  • Identify ways of working with employers and providers to improve workplace Key Skills.(UR2, UR3, UL2, UL4, UC1, UC3, UC5, UO2)
Key Skills and the Union RoleReal unit · NOCN

What you'll be able to do

  • Understand Key Skills and their importance to members.(UL1, UL3, UC3, UO2)
  • Understand the role of the union representative in Key Skills.(UL1, UL2, UL3, UL4, UC3)
  • Identify ways of working with employers and providers to improve Key Skills.(UR2, UR3, UL2, UL4, UC1, UC3, UC5, UO2)
Linking Learning and OrganisingReal unit · NOCN

What you'll be able to do

  • Understand the link between learning and organising.(UL1, UL4, UC2, UC4)
  • Recognise methods for embedding learning and organising in union workplace organisation.(UL1, UL4, UC3, UO3)
  • Share and develop the best practise in promoting learning and organising.(UL1, UL4)
Maintaining a Union DatabaseReal unit · NOCN

What you'll be able to do

  • Recognise how his/her union uses ICT to capture and manage membership data.
  • Develop transferable database application skills.(UC3)
  • Adopt good working practices.
  • Apply skills and knowledge to tasks.(UC3, UO2)
Making Committees EffectiveReal unit · NOCN

What you'll be able to do

  • Participate effectively in the committee.(UO1, UO3, UC1, UC3, UC4)
  • Use discussion to review action plans.(UO1)
  • Produce realistic Action Plans.(UO1)
Making Committees Effective for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Participate effectively in the committee.(UO1, UO3, UC1, UC3, UC4)
  • Use discussion to review action plans.(UO1)
  • Produce realistic action plans.(UO1)
Making Use of the Internet for Trade UnionistsReal unit · NOCN

What you'll be able to do

  • Recognise the use of the internet for Trade Unionists.
  • Develop transferable software application skills.
  • Adopt good working practices.(UO1)
  • Apply skills and knowledge to tasks.(UC3)
Management Information ProjectReal unit · NOCN

What you'll be able to do

  • Identify and agree a substantial ICT Information Retrieval and Handling Project.(UC3, UO1)
  • Research and plan the Retrieval and Handling project.(UO1)
  • Implement, test and review.(UC7, UO1)
  • Evaluate the overall project.(UC7, UO1)
Managing Union FinancesReal unit · NOCN

What you'll be able to do

  • Understand the application of terms used in working with finances.(UC3)
  • Understand strategies union investments.(UC3)
  • Recognise different roles and responsibilities in managing the union’s investments and finances.(UC3)
Manual HandlingReal unit · NOCN

What you'll be able to do

  • Understand the relationship between hazard and risk in manual handling.(UC3, US1, US2)
  • Understand the relevant regulations and their application in the workplace.(UC3, UC5, UR2, US1, UO2, UO3)
  • Use a systematic approach to dealing with manual handling issues in the workplace.(UO1, UO2, UO3, UR2, US1, US2, US4, UC1, UC3, UC5)
Manual Handling for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand the relationship between hazard and risk in manual handling.(UC3, US1, US2)
  • Understand the relevant regulations and their application in the workplace.(UC3, UC5, UR2, US1, UO2, UO3)
  • Use a systematic approach to dealing with manual handling issues in the workplace.(UO1, UO2, UO3, UR2, US1, US2, US4, UC1, UC3, UC5)
Mentoring Union Representatives and MembersReal unit · NOCN

What you'll be able to do

  • Understand how to agree union rep learning goals.(UC3, UC7)
  • Provide support and guidance to union reps or members.
  • Understand the process for review and feedback.(UC3, UC7, UO2)
Mentoring Union Reps and MembersReal unit · NOCN

What you'll be able to do

  • Understand how to agree union rep learning goals.(UC3, UC7)
  • Provide support and guidance to union reps or members.
  • Understand the process for review and feedback.(UC3, UC7, UO2)
NVQs / SVQs and the Union RoleReal unit · NOCN

What you'll be able to do

  • Recognise the role of the union representative in NVQ’s/SVQ’s.(UL1, UO2, UC3)
  • Identify own union policy and practice on NVQ’s/SVQ’s.(UL1, UL2, UC3, UR2)
  • Identify options for working with employers on NVQ’s/SVQ’s.(UL2, UL4, UC1, UC3, UC5, UO2)
NVQs /SVQs and the Union RoleReal unit · NOCN

What you'll be able to do

  • Recognise the role of the union representative in NVQs / SVQs.(UL1, UO2, UC3)
  • Identify own union policy and practice on NVQs / SVQs.(UL1, UL2, UC3, UR2)
  • Identify options for working with employers on NVQs / SVQs.(UL2, UL4, UC1, UC3, UC5, UO2)
Negotiating on PensionsReal unit · NOCN

What you'll be able to do

  • Demonstrate an understanding of issues that may arise for members from changes affecting pensions.(UR2, UR6, UO2, UC3)
  • Recognise how pensions are negotiated.(UR2, UR6)
  • Produce a plan for negotiating improvements in pension schemes.(UR1, UR2, UR6, UO2, UC1)
Negotiating on PensionsReal unit · NOCN

What you'll be able to do

  • Demonstrate an understanding of issues that may arise for members from changes affecting pensions.(UR2, UR6, UO2, UC3)
  • Recognise how pensions are negotiated.(UR2, UR6)
  • Produce a plan for negotiating improvements in pension schemes.(UR1, UR2, UR6, UO2, UC1)
Organising CampaignsReal unit · NOCN

What you'll be able to do

  • Understand the organising approach to running campaigns.(UC2, UC6, UO3)
  • Recognise the key components of an organising campaign.(UC2, UC6, UO3, UC9)
  • Plan to develop an organising campaign in their workplace/ union.(UR3, UO2, UO3, UC1, UC2, UC3)
Organising Campaigns for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand the organising approach to running campaigns.(UC2, UC6, UO3)
  • Recognise the key features of an organising campaign.(UC2, UC6, UO3, UC9)
  • Plan to develop an organising campaign in their union.(UR3, UO2, UO3, UC1, UC2, UC3)
Organising CaseworkReal unit · NOCN

What you'll be able to do

  • Understand union procedures for handling casework.(UC3, UR1, UR2)
  • Understand and use specific techniques for organising union casework effectively.(UC3, UR1, UR2)
Organising the WorkplaceReal unit · NOCN

What you'll be able to do

  • Identify reasons for union membership change.(UC2)
  • Identify current union organising practices.(UC2, UO3, UR3)
  • Develop good practice around organising.(UC2, UO3, UR3)
Organising the Workplace for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Identify reasons for union membership decline.(UC2)
  • Identify current union organising practices.(UC2, UO3, UR3)
  • Develop good practice around organising.(UC2, UO3, UR3)
PC Maintenance Optimisation ProjectReal unit · NOCN

What you'll be able to do

  • Identify and agree a PC maintenance and optimising project.(UO1, UC3)
  • Research and plan the Maintenance and Optimising project.(UO1)
  • Implement, test and review.(UC7, UO1)
  • Evaluate the overall project.(UC7, UO1)
Pay and BenefitsReal unit · NOCN

What you'll be able to do

  • Identify a range of information needed to formulate a pay claim.(UO2, UO3)
  • Show an awareness of the impact of a pay award on members’ other income.
  • Identify a range of non-cash benefits that could be included in a pay claim.(UR2, UC3)
Pension Scheme ManagementReal unit · NOCN

What you'll be able to do

  • Understand the key concepts and terms used in pension scheme management.(UR2)
  • Assess the management of pension schemes and funds, and plan to act on that assessment where necessary.(UR2, UO3, UC1, UC3)
Pension Scheme Management for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand the key concepts and terms used in pension scheme management.(UR2)
  • Assess the management of pension schemes and funds, and plan to act on that assessment where necessary.(UR2, UO3, UC1, UC3)
Pensions and Equal TreatmentReal unit · NOCN

What you'll be able to do

  • Appreciate how pension provision can be discriminatory.(UO2, UR2, UC3, UC8, UC9)
  • Understand inequalities issues in relation to pension provision.(UR2, UC3, UC5, UC8, UC9)
  • Produce a plan for reducing inequalities in pension provision.(UR2, UR6, UC8, UC9, UO2, UC1, UC3, UC5)
Pensions and Equal TreatmentReal unit · NOCN

What you'll be able to do

  • Appreciate the ways in which pension provision can be discriminatory.(UC3, UC8, UC9, U02, UR2)
  • Understand inequalities issues in relation to pension provision.(UC3, UC5, UC8, UC9, UR2)
  • Produce a plan for reducing inequalities in pension provision.(UC1, UC3, UC5, UC8, UC9, UR2, UR6, UO2)
Personal FinanceReal unit · NOCN

What you'll be able to do

  • Demonstrate an understanding of rudimentary monetary economics.
  • Plan for personal financial needs and recognise how their trade unions manage their own finances.
  • Demonstrate how trade unions can support members with their financial needs.(UC3, UC1)
  • Know when professional help is needed and the legalities of money, for example, Consumer Credit Act, Insolvency Act and Data Protection Act.(UC3)
Planning and Producing Web PagesReal unit · NOCN

What you'll be able to do

  • Recognise the use of ICT in the production of web pages.
  • Develop transferable software application skills.
  • Adopt good working practices.(UO1)
  • Apply skills and knowledge to tasks.(UC3)
Practical Bargaining, Negotiation, ConsultationReal unit · NOCN

What you'll be able to do

  • Recognise different negotiating styles.(UR2)
  • Negotiate as part of a team.(UC4, UR2, UR6, UR10)
  • Identify strengths and weaknesses of the union’s negotiating position.(UC1, UO2, UR2, UR6)
Practical Bargaining, Negotiation, ConsultationReal unit · NOCN

What you'll be able to do

  • Recognise different negotiating styles.(UR2)
  • Negotiate as part of a team.(UC4, UR2, UR6, UR10)
  • Identify strengths and weaknesses of the union’s negotiating position.(UC1, UO2, UR2, UR6)
Preparing for Bargaining, Negotiation, ConsultationReal unit · NOCN

What you'll be able to do

  • Use information relevant to trade union goals to prepare a case, claim or response.(UC3, UO2, UR1, UR2, UR6, UR10)
  • Improve bargaining, negotiation or consultation information strategy.(UC1, UC3, UO2)
Preparing for Bargaining, Negotiation, ConsultationReal unit · NOCN

What you'll be able to do

  • Use information relevant to trade union goals to prepare a case, claim or response.(UC3, UO2, UR1, UR2, UR6, UR10)
  • Improve bargaining, negotiation or consultation information strategy.(UC1, UC3, UO2)
Preparing to Build the Union TeamReal unit · NOCN

What you'll be able to do

  • Establish current capacity within the union team.(UC7, UO3)
  • Relate team capacity to union priorities.(UC7, UO1, UO3)
Presenting Visual Information using ICTReal unit · NOCN

What you'll be able to do

  • Recognise the use of ICT in presenting information.
  • Develop transferable software application skills.
  • Adopt a good working practices.(UO1)
  • Apply skills and knowledge to tasks.(UC3)
Producing Electronic Communications via ICTReal unit · NOCN

What you'll be able to do

  • Recognise the use of ICT in producing electronic communications.
  • Develop transferable software application skills for electronic communication.
  • Adopt good working practices.(UO1)
  • Apply skills and knowledge to tasks.(UC3)
Producing Written Communications via ICTReal unit · NOCN

What you'll be able to do

  • Recognise the use of ICT in producing written communications.
  • Develop transferable software application skills for written communications.
  • Adopt good working practices.(UO1)
  • Apply skills and knowledge to tasks.(UC3)
Project ManagementReal unit · NOCN
You'll develop the ability to draft basic project outlines and apply fundamental project management methods. The unit covers planning, monitoring progress using simple tools, resource identification, and problem-solving within project contexts.

What you'll be able to do

  • Identify and draft a project outline.
  • Apply skills and methods for the management of projects.
  • Identify potential problems and solutions.
Project Management for Trade Union RepresentativesReal unit · NOCN
This unit provides trade union representatives with skills to draft project outlines, apply project management methods, and manage resources. You'll also identify potential problems and solutions, monitor progress, and apply risk management strategies.

What you'll be able to do

  • Identify and draft a project outline.
  • Apply skills and methods for the management of projects.
  • Identify potential problems and solutions.
Recognising and Tackling DiscriminationReal unit · NOCN

What you'll be able to do

  • Recognise how discrimination occurs.(UC3, UC8, UC9)
  • Identify sources of support for tackling discrimination.(UC3, UC5, UC8, UC9)
  • Identify ways of tackling discrimination.(UC1, UC8, UC9)
Recognising and Tackling Discrimination for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Recognise how discrimination occurs.(UC3, UC8, UC9)
  • Identify sources of support for tackling discrimination.(UC3, UC5, UC8, UC9)
  • Identify ways of tackling discrimination.(UC1, UC8, UC9)
Representation on Regional BodiesReal unit · NOCN

What you'll be able to do

  • Understand the role and function of specific regional government bodies (e.g. Sector Skills Council, Regional Development Agency, Learning and Skills Council).(UC3)
  • Relate the aims and policies of specific regional bodies to the needs of trade union members.(UO3, UC1, UC3, UC5)
  • Understand how to contribute to specific regional bodies in a representative capacity.(UC1, UC4, UC5, UO2)
Representatives of Employee SafetyReal unit · NOCN

What you'll be able to do

  • Explain the role of the representative of employee safety.(US1, UR2)
  • Understand the provisions of key legislation, policies and procedures for employee safety.(US1)
  • Identify ways of taking up health and safety matters.(US1, US3, UR1, UR2)
Representatives of Employee SafetyReal unit · NOCN

What you'll be able to do

  • Explain the role of the representative of employee safety.(US1, UR2)
  • Understand the provisions of key legislation, policies and procedures for employee safety.(US1)
  • Identify ways of taking up health and safety matters.(US1, US3, UR1, UR2)
Risk AssessmentReal unit · NOCN

What you'll be able to do

  • Identify the key legal requirements concerning risk assessments.(US1, US2, UR2, UC3, UO2, UO3)
  • Understand the risk assessment process.(UC3, US1, US2)
  • Relate risk assessment to strategies for improving health and safety at work.(UC3, US1, US2)
Risk Assessment for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Identify the key legal requirements concerning risk assessments.(US1, US2, UR2, UC3, UO2, UO3)
  • Understand the risk assessment process.(UC3, US1, US2)
  • Relate risk assessment to strategies for improving health and safety at work.(UC3, US1, US2)
State Pension SchemesReal unit · NOCN

What you'll be able to do

  • Recognise key features of state provision for pensions.(UC3)
  • Understand how state pensions schemes affect members.(UR2, UC1, UC3, UC5, UO3)
  • Calculate contributions and benefits.
  • Recognise key features of pension provision in European states.(UR2)
State Pension Schemes for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Recognise key features of state provision for pensions.(UC3)
  • Understand how state pension schemes affect members.(UR2, UC1, UC3, UC5, UO3)
  • Calculate contributions and benefits.
  • Recognise key features of pension provision in European states.(UR2)
TUC Learndirect Centre ManagementReal unit · NOCN

What you'll be able to do

  • Understand the role and functions of the University for Industry (Ufi) Trade Union sector Hub.(UC1, UC3, UO3)
  • Understand the principles and procedures involved in running Trade Union Hub Learndirect Centre.(UC1, UC3, UO2)
  • Understand and use Learndirect systems.
TUC Learndirect Centre ManagementReal unit · NOCN

What you'll be able to do

  • Understand the role and functions of the University for Industry (UFI) Trade Union sector Hub.(UC1, UC3, UO3)
  • Understand the principles and procedures involved in running Trade Union Hub Learn Direct Centre.(UC1, UC3, UO2)
  • Understand and use Learn Direct systems.(UO2, UO3)
The Role of Member Nominated Trustee for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Recognise the legal basis of occupational pension schemes and how they work.(UC3, UR2)
  • Apply skills relevant to the role of member nominated trustee.(UR2, UC4, UO1, UO3)
The Role of the Member Nominated TrusteeReal unit · NOCN

What you'll be able to do

  • Recognise the legal basis of occupational pension schemes and how they work.(UC3, UR2)
  • Apply skills relevant to the role of member nominated trustee.(UR2, UC4, UO1, UO3)
Trade Union and Political ActivityReal unit · NOCN

What you'll be able to do

  • Understand the importance of political activity within the trade union movement.(UC1)
  • Understand the reasons and processes of affiliation.(UC1)
  • Produce a plan to increase political influence.(UC1)
Trade Union and Political ActivityReal unit · NOCN

What you'll be able to do

  • Understand the importance of political activity within the trade union movement.(UC1)
  • Understand the reasons and processes of affiliation.(UC1)
  • Produce a plan to increase political influence.(UC1)
Trade Unions and EuropeReal unit · NOCN

What you'll be able to do

  • Identify the role and structure of European Union Institutes and related organisations.(UC3)
  • Understand the impact of the European Union on UK employment rights.(UC3, UO3)
  • Recognise how European Union economic and social policies influence trade union policies and strategies.(UO2, UC1)
Trade Unions and EuropeReal unit · NOCN

What you'll be able to do

  • Identify the role and structure of European Union Institutes and related organisations.(UC3)
  • Understand the impact of the European Union on UK employment rights.(UC3, UO3)
  • Recognise how European Union economic and social policies influence trade union policies and strategies.(UO2, UC1)
Trade Unions and the EconomyReal unit · NOCN

What you'll be able to do

  • Recognise some of the main criteria for assessing the performance of the UK economy.
  • Recognise major schools of economic theory.
  • Recognise effects of specific government policies on the economy.(UC5, UO3)
  • Appreciate a range of influences on UK economic policies.(UC5)
Trade Unions and the LawReal unit · NOCN

What you'll be able to do

  • Demonstrate an understanding of aspects of the legal system that affect trade unions.(UC3)
  • Recognise the different types of law and advisory litreature.(UC3)
  • Show understanding of employment law.(UC3)
Trade Unions and the LawReal unit · NOCN

What you'll be able to do

  • Demonstrate an understanding of aspects of the legal system that affect trade unions.(UC3)
  • Recognise the different types of law and advisory litreature.(UC3)
  • Show understanding of employment law.(UC3)
Understanding Business PlanningReal unit · NOCN

What you'll be able to do

  • Understand what is contained within a business plan.(UC3, UO2, UO3)
  • Understand the importance of reviewing an organisation's performance.
  • Identify the tools and techniques used in reviewing business performance.(UR2, UR3, UO1, UO2, UO3)
  • Identify options for working with employers.(UR2, UR3, UO1, UO2, UO3, UC1, UC3)
Understanding Business Planning for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand what is contained within a business plan.(UC3, UO2, UO3)
  • Understand the importance of reviewing an organisation's performance.
  • Identify the tools and techniques used in reviewing business performance.(UR2, UR3, UO1, UO2, UO3)
  • Identify options for working with employers.(UR2, UR3, UO1, UO2, UO3, UC1, UC3)
Understanding Environmental Issues in the WorkplaceReal unit · NOCN

What you'll be able to do

  • Identify environmental changes affecting the workplace.(UO2, UO3, UC3)
  • Research and identify appropriate environmental legislation, policies and information.(UO2, UO3, UC3, UR2)
  • Identify environmental problems and opportunities for trade union action.(UC1, UO1, UO2, UO3)
Understanding Environmental Issues in the WorkplaceReal unit · NOCN

What you'll be able to do

  • Identify environmental changes affecting the workplace.(UO2, UO3, UC3)
  • Research and identify appropriate environmental legislation, policies and information.(UO2, UO3, UC3, UR2)
  • Identify environmental problems and opportunities for trade union action.(UC1, UO1, UO2, UO3)
Understanding Information, Advice & Guidance in the WorkplaceReal unit · NOCN

What you'll be able to do

  • Understand the role of the union learning representative in Information, Advice and Guidance (IAG) delivery in the workplace.(UL1, UC3)
  • Understand quality standards connected with IAG.(UO3, UC3, UL4)
  • Recognise opportunities for implementing IAG at work and plan for them.(UO3, UR2, UR3, UL4, UC1, UC5)
Understanding Information, Advice & Guidance in the WorkplaceReal unit · NOCN

What you'll be able to do

  • Understand the role of the union learning representative in Information, Advice and Guidance (IAG) delivery in the workplace.(UL1, UC3)
  • Understand quality standards connected with IAG.(UO3, UC3, UL4)
  • Recognise opportunities for implementing IAG at work and plan for them.(UO3, UR2, UR3, UL4, UC1, UC5)
Understanding Your Pension SchemeReal unit · NOCN

What you'll be able to do

  • Understand own Occupational Pension Scheme.(UC3, UR2)
  • Understand how own pension scheme affects members.(UR2, UC1, UC3, UC5, UO3)
  • Calculate contributions and benefits.
  • Identify areas for improvement in own Occupational Pension Scheme.(UC3, UC5, UR2)
Understanding Your Pension Scheme for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand own Occupational Pension Scheme.(UC3, UR2)
  • Understand how own pension scheme affects members.(UR2, UC1, UC3, UC5, UO3)
  • Calculate contributions and benefits.
  • Identify areas for improvement in own Occupational Pension Scheme.(UC3, UC5, UR2)
Union Representatives – InductionReal unit · NOCN

What you'll be able to do

  • Demonstrate skills in workingco-operatively and collectively.
  • Demonstrate the ability to find information.(UC3, UO3, UR2)
  • Identify key functions of the union in the workplace.(UC4, UC7, UR2)
  • Record and organise information in an appropriate way.
Using a Membership Database to Support Union ActivitiesReal unit · NOCN

What you'll be able to do

  • Recognise how membership systems support union activities.(UC3)
  • Demonstrate transferable database application skills.(UC3, UO2)
  • Adopt good working practices.
  • Apply skills and knowledge to tasks.(UO2)
Using a Union Database for CommunicationReal unit · NOCN

What you'll be able to do

  • Recognise how membership systems support union activities.
  • Demonstrate transferable database application skills.(UC3, UO2)
  • Adopt good working practices.
  • Apply skills and knowledge to tasks.(UO2)
Using the Law in Collective BargainingReal unit · NOCN

What you'll be able to do

  • Identify and apply a range of employment law relevant to issues in the workplace.(UC3, UO2, UR3)
  • Prepare arguments that may be used in negotiations based on employment law.(UO2, UR1, UR2, UR6, UC1)
Using the Law in Collective BargainingReal unit · NOCN

What you'll be able to do

  • Identify and apply a range of employment law relevant to issues in the workplace.(UC3, UO2, UR3)
  • Prepare arguments that may be used in negotiations based on employment law.(UO2, UR1, UR2, UR6, UC1)
Using the MediaReal unit · NOCN

What you'll be able to do

  • Identify effective ways of presenting trade union issues to the media.(UO4)
  • Design and write news releases.(UO4)
  • Develop interview skills.(UO4)
  • Plan to use the media.(UO4, UC1, UC4)
Using the Media for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Identify effective ways of presenting trade union issues to the media.(UO4)
  • Design and write a news release.(UO4)
  • Develop interview skills.(UO4)
  • Plan to use the media.(UO4, UC1, UC4)
Women Workers: An International PerspectiveReal unit · NOCN

What you'll be able to do

  • Understand a range of issues affecting women workers internationally.(UC3, UC8)
  • Recognise the importance of international links between women workers and their representative organisations.(UC8)
  • Demonstrate an understanding of ways of making and strengthening international links.(UO2, UC1, UC8, UC9)
Women Workers: An International Perspective for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand a range of issues affecting women workers internationally.(UC3, UC8)
  • Recognise the importance of international links between women workers and their representative organisations.(UC8)
  • Evaluate the role of labour organisations in developing links between women worldwide.(UO2, UC1, UC8, UC9)
Work Related Upper Limb Disorders - WRULDSReal unit · NOCN

What you'll be able to do

  • Identify the causes and symptoms of WRULDS.(UC3, US1)
  • Understand the main legal requirements and policies in relation to WRULDS.(US1, UR2, UO2, UC1, UC3)
  • Make proposals for prevention and control of WRULDS in the workplace.(US1, US2, US4, UO2, UC1, UC3, UR2)
Work Related Upper Limb Disorders _WRULDS_Real unit · NOCN

What you'll be able to do

  • Identify the causes and symptoms of WRULDS.(UC3, US1)
  • Understand the main legal requirements and policies in relation to WRULDS.(US1, UR2, UO2, UC1, UC3)
  • Make proposals for prevention and control of WRULDS in the workplace.(US1, US2, US4, UO2, UC1, UC3, UR2)
Work-Life BalanceReal unit · NOCN

What you'll be able to do

  • Understand changes taking place in the organisation of working time.(UC3, UR2, UR3)
  • Understand options for reorganising working time for the benefit of union members.(UC3)
  • Understand potential benefits of union and management working in partnership.(UC3, UR3)
  • Understand the standards and policies regarding work-life balance.(UC3, UC5)
  • Understand ways to achieve work-life balance for union members.(UC1, UC3, UO2, UR2)
Work-Life Balance for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Understand changes taking place in the organisation of working time.(UC3, UR2, UR3)
  • Understand options for reorganising working time for the benefit of union members.(UC3, UC5)
  • Understand potential benefits of union and management working in partnership.(UC3, UR3)
  • Understand the standards and policies regarding work-life balance.(UC3, UC5)
  • Understand ways to achieve work-life balance for union members.(UC1, UC3, UO2, UR2)
Worker Representation on CommitteesReal unit · NOCN

What you'll be able to do

  • Understand the role and functions of a trade union representative on a joint committee.(UR2, UR3, UC1, UC4)
  • Prepare a plan to progress specific issues within the committee.(UO1, UO2, UC1, UR3, UC4, UR2, UR3)
  • Recognise the skills needed to progress issues on a committee.(UR3, UO1, UC4)
Workforce DevelopmentReal unit · NOCN

What you'll be able to do

  • Demonstrate an understanding of the role of the union representative in workforce development.(UL1, UL4, UC3)
  • Identify the key components of a workforce development plan.(UL1, UL4, UC3)
  • Identify the main barriers/drivers in workforce development.(UL4, UC3)
  • Produce a plan for initiating partnership approaches to workforce development.(UR2, UR3, UL1, UL4, UC1, UC3, UO1, UO2)
Workforce Development for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Demonstrate an understanding of the role of the union representative in workforce development.(UL1, UL4, UC3)
  • Identify the key components of a workforce development plan.(UL1, UL4, UC3)
  • Identify the main barriers/drivers in workforce development.(UL4, UC3)
  • Produce a plan for initiating partnership approaches to workforce development.(UR2, UR3, UL1, UL4, UC1, UC3, UO1, UO2)
Working With Young PeopleReal unit · NOCN

What you'll be able to do

  • Recognise the opportunities available for promoting trade unions within schools.(UC1, UC4)
  • Use materials and resources appropriate to school work.(UO1, UC3, UC4, UC5)
  • Recognise and use inclusive learning techniques.(UC3, UC4)
Working With Young People for Trade Union RepresentativesReal unit · NOCN

What you'll be able to do

  • Recognise the opportunities available for promoting trade unions within schools.(UC1, UC4)
  • Use materials and resources appropriate to school work.(UO1, UC3, UC4, UC5)
  • Recognise and use inclusive learning techniques.(UC3, UC4)
Working in PartnershipReal unit · NOCN

What you'll be able to do

  • Recognise the features of the Partnership Agreement.(UC3, UC6, UR2, UR3)
  • Recognise the roles and responsibilities of all the parties to the Agreement.(UC5, UR2)
  • Recognise the skills required to ensure effective implementation of the Partnership Agreement.(UC3, UC6, UR3)
  • Understand the process of solving problems through the Partnership approach.(UR2)

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

An Introduction to Globalisation and Social JusticeAn Introduction to Globalisation and Social Justice for Trade Union RepresentativesApplying Health and Safety LegislationApplying Health and Safety LegislationBasic Skills and the Union RoleBasic Skills and the Union RoleBuilding Equality for Trade Union RepresentativesBuilding Equality in the Workplace

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
NOCN Level 3 Award in Trade Unions Today (QCF)
  • Contribute to the effective administration of the union v2
  • Contribute to the resolution of industrial disputes in the workplace
  • Investment
  • Lead workplace negotiations v2
  • Maintain the efficiency of local union organisation
  • Maintain the efficiency of local union organisation v2
  • Prepare and Present Information to the Media v2
  • Prepare and present information to the media
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Lead Labour Relations Advisor

Your journey as a Lead Labour Relations Advisor is a critical step in a rewarding career. It's about becoming a trusted strategic partner, a skilled negotiator, and a guardian of the business. We're excited to see how you'll grow and contribute to our success, shaping not just our labour relations, but our entire organisational culture.

See the whole journey →

Showing 5 roles, drawn from 9 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Contribute to the effective administration of the union v2Contribute to the resolution of industrial disputes in the workplaceInvestmentLead workplace negotiations v2Maintain the efficiency of local union organisationMaintain the efficiency of local union organisation v2Prepare and Present Information to the Media v2Prepare and present information to the mediaRepresent constituents in discussion with employers in the offshore oil and gas industryRepresent the health and safety interests of those at work v2

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
An Introduction to Globalisation and Social JusticeLevel 3

Applied to your work in any of these jobs

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for NOCN Level 3 Award in Trade Unions Today (QCF)

140 units in this credential, in the order it lists them, awarded by NOCN.

  1. An Introduction to Globalisation and Social Justice
  2. An Introduction to Globalisation and Social Justice for Trade Union Representatives
  3. Applying Health and Safety Legislation
  4. Basic Skills and the Union Role
  5. Building Equality for Trade Union Representatives
  6. Building Equality in the Workplace

and 134 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.