Provide support for other coaches or mentors

Overview & Purpose

What This Standard Covers

This NOS outlines the responsibilities of coaches or mentors providing support to their peers, focusing on promoting effective performance and collaboration in a work environment.

Performance Criteria

• Agree to support other coaches or mentors.
• Explore the purpose and boundaries of the support provided.
• Ensure appropriate supervision for involved coaches or mentors.
• Review support methods collaboratively.
• Agree on procedures for information exchange and confidentiality.
• Clarify options for issue resolution.
• Implement agreed support measures.
• Schedule reviews of the support process.
• Document the support agreement accurately.
• Assist in identifying competence limits of coaches or mentors.
• Enable monitoring of work effectiveness by coaches or mentors.
• Intervene when necessary to maintain effectiveness.
• Provide constructive feedback regularly.
• Manage tensions between work and personal life.
• Identify urgent issues needing immediate intervention.
• Ensure compliance with relevant legislation and ethical guidelines.

Knowledge & Understanding Requirements

• Types of support and how to articulate them.
• Methods to demonstrate competence in providing support.
• Boundaries and purposes of various support types.
• Importance of professional indemnity insurance considerations.
• Criteria for selecting whom to support.
• Understanding available support methods and reviewing them.
• Ethical codes relevant to coaching and mentoring.
• Procedures for information confidentiality and issue resolution.
• Requirements for documenting support agreements.
• Impact of various tensions between work and personal issues.
• Compliance with health and safety, and ethical standards.

Relevent Roles

• Coaches
• Mentors
• Training and Development Professionals
• Educational Facilitators
• Social Welfare Workers
• Associate Professionals in Coaching and Mentoring