Develop self and improve own performance in a business environment

Overview & Purpose

What This Standard Covers

This standard focuses on the importance of continuous personal development and performance improvement in a business environment. It emphasizes accountability for one's work and the significance of emotional intelligence and well-being in both office and remote settings.

Performance Criteria

• Identify and agree on performance targets and timelines.
• Plan for efficient time use and necessary resources.
• Confirm working methods with management.
• Maintain communication on performance progress.
• Follow problem-solving procedures.
• Accept responsibility for mistakes and seek help when needed.
• Meet or renegotiate deadlines and plans.
• Reflect on performance and learn from experiences.
• Set and commit to personal performance targets.
• Manage pressure and support colleagues.
• Seek and evaluate feedback for continuous improvement.
• Develop and adhere to a personal learning plan.

Knowledge & Understanding Requirements

• Techniques for identifying performance targets and timelines.
• Time management and resource planning.
• Importance of keeping management informed of progress.
• Procedures for handling issues and the significance of accountability.
• Value of resilience and adaptability in challenges.
• Methods for receiving and utilizing feedback.
• Emotional intelligence and self-reflection techniques.
• Understanding of personal well-being and work-life balance.

Relevent Roles

• Business Administrators
• Administration and Secretarial Occupations
• Business and Related Associate Professionals
• Roles in Administration and Law Suite