C-Suite (20+ years)

Chief Policy Officer / Head of Global Public Affairs

This isn't just a job; it's a mission to safeguard and advance our company's interests on the global stage. You'll be the ultimate authority on all things policy, government, and geopolitical risk, steering the ship through complex regulatory waters and shaping the very markets we operate in. Think of yourself as the company's chief diplomat and strategic chess player, operating at the highest levels of government and industry worldwide.

Job ID
JD-PUAF-CPA-007
Department
Public Relations Communications
NOS Level
Strategic Leadership
OFQUAL Level
Level 8
Experience
C-Suite (20+ years)

Role Purpose & Context

Role Summary

The Chief Policy Officer / Head of Global Public Affairs is here to set the enterprise-wide strategy for how we deal with governments, regulators, and the broader public across the world. You'll be the person the CEO and Board turn to when there's a major geopolitical event, a looming regulatory threat, or an opportunity to actually shape a new market through smart policy work. Frankly, your job is to make sure our company can operate and thrive anywhere, without getting blindsided by political shifts or regulatory hurdles. When you do this well, we're ahead of the curve, influencing the rules before they're even written, and our investors see us as a stable, future-proof business. If it's not done well, we could face massive fines, market access issues, or even reputational damage that takes years to fix. The challenge is immense—it's like playing multi-dimensional chess against constantly changing opponents. But the reward? You get to genuinely shape the future of our industry and ensure our company's long-term success.

Reporting Structure

Key Stakeholders

Internal:

External:

Organisational Impact

Scope: This role directly impacts the company's licence to operate, its ability to enter new markets, its financial performance through regulatory compliance and policy wins, and its overall reputation. You're essentially the guardian of our long-term strategic viability in a politically complex world.

Performance Metrics

Quantitative Metrics

  1. Metric: Quantifiable Policy Wins & Risk Mitigation Value
  2. Desc: The direct financial impact of successfully influencing legislation or regulation, or preventing adverse policy outcomes. This includes things like securing favourable tax treatment, blocking harmful regulations, or enabling market access.
  3. Target: Achieve >£10M in quantifiable policy 'wins' or mitigated risks annually.
  4. Freq: Annually, reviewed quarterly with the Board.
  5. Example: Negotiated a £15M tax credit for R&D in a key market, or successfully lobbied to prevent a regulatory change that would have cost the company £20M in compliance.
  6. Metric: Market Access & Expansion Facilitation
  7. Desc: The number of new geographical markets or product categories where policy work directly enabled or significantly accelerated market entry, avoiding regulatory roadblocks.
  8. Target: Facilitate entry into 2-3 significant new markets or product areas per year.
  9. Freq: Annually, tied to business unit expansion goals.
  10. Example: Successfully navigated complex data localisation laws to enable product launch in a new APAC country 6 months ahead of schedule, generating £5M in new revenue.
  11. Metric: Reputational & Brand Sentiment Score
  12. Desc: Tracking how the company's reputation is perceived by key external stakeholders (e.g., policymakers, media, investors) on critical policy issues, often measured by sentiment analysis and media share of voice.
  13. Target: Maintain a 'positive' or 'neutral' sentiment score above 80% across key policy issues and increase share of voice in critical policy debates by 15%.
  14. Freq: Quarterly, using external media monitoring and sentiment tools.
  15. Example: After a major legislative debate, our company's positive media mentions related to 'data privacy' increased by 20%, while competitor mentions remained flat or decreased.

Qualitative Metrics

  1. Metric: Board-level Strategic Counsel & Trust
  2. Desc: The extent to which the Board and CEO proactively seek your input on major strategic decisions, M&A activity, and long-term planning due to your deep understanding of the political and regulatory landscape.
  3. Evidence: Regular invitations to Board strategy sessions; explicit references to your policy insights in Board minutes; CEO's reliance on your counsel during critical external engagements; unsolicited feedback from Board members on the value of your strategic advice.
  4. Metric: Proactive Regulatory & Geopolitical Risk Identification
  5. Desc: Your ability to spot emerging political and regulatory trends globally, translating them into actionable intelligence for the business well before they become immediate threats or opportunities.
  6. Evidence: Early warnings that lead to successful mitigation strategies; documented instances where your team's intelligence prevented a major business disruption; positive feedback from business unit leaders on the foresight and relevance of your risk assessments.
  7. Metric: Industry Leadership & Market Shaping
  8. Desc: Your role in positioning the company as a thought leader and a constructive partner in shaping industry standards and regulatory frameworks, rather than just reacting to them.
  9. Evidence: Appointment to key industry association boards or committees; invitations to testify before legislative bodies; successful formation of new industry coalitions around shared policy goals; public recognition as a leading voice on critical policy issues.

Primary Traits

Supporting Traits

Primary Motivators

  1. Motivator: Shaping Global Markets & Policy
  2. Daily: You'll spend your days engaging with global leaders, negotiating with regulators, and influencing international frameworks. This isn't about small wins; it's about setting the rules of engagement for our entire industry.
  3. Motivator: High-Stakes Strategic Influence
  4. Daily: Your advice will directly inform the CEO's agenda and Board decisions. You'll be making calls that protect billions in revenue or open up entirely new business opportunities. The stakes couldn't be higher.
  5. Motivator: Leading a World-Class Global Team
  6. Daily: You'll be building, mentoring, and empowering a diverse team of public affairs professionals across different time zones and cultures. Your leadership will define how we engage with the world.

Potential Demotivators

Honestly, this job isn't for everyone. You'll be asked to pull off 'miracles'—like killing a bad bill two days before the final vote when the political concrete has been setting for six months. Expect to deal with internal teams launching features with massive privacy implications without a peep to your department, leaving you to manage the inevitable firestorm with regulators and Congress. The grinding, glacial pace of government, where they 'form a subcommittee to study the issue,' will constantly clash with our quarterly-results-driven urgency. Sometimes, you'll feel like a very expensive insurance policy that's only truly appreciated when a crisis hits, and then the cycle repeats. And let's not forget the sheer frustration of trying to make the C-suite understand that a legislative 'win' might just mean watering down a catastrophic bill to merely terrible, which doesn't exactly feel like a victory to them. If you need immediate, tangible wins every single day, or if you can't stomach the political games, you'll struggle here.

Common Frustrations

  1. The 'Miracle Request': Being asked by the business to kill a 'bad bill' days before the final vote, when the political concrete has been setting for months.
  2. Internal Sabotage: Product teams launching features with massive privacy implications without consultation, leaving you to manage the inevitable firestorm with regulators.
  3. Pace Mismatch: The glacial pace of government clashing with the quarterly-results-driven urgency of the business.
  4. Cost Centre Perception: Being viewed as an expensive insurance policy until a crisis hits, then suddenly becoming the most important person in the company.
  5. Explaining Nuance to Executives: Trying to make the C-suite understand that a 'win' might mean watering down a bad bill from 'catastrophic' to merely 'terrible'.
  6. The Relationship Treadmill: Spending years building trust with a key official, only for them to retire or lose an election, forcing you to start from zero.

What Role Doesn't Offer

  1. A predictable, routine work schedule with clear-cut outcomes.
  2. Direct control over legislative or regulatory processes; influence is your only tool.
  3. A role where you only focus on one region or one policy issue; this is global and broad.
  4. A quiet, behind-the-scenes position; you'll be front and centre for major issues.

ADHD Positives

  1. The fast-paced, high-stakes nature of global public affairs, with its constant shifts and urgent demands, can be incredibly stimulating and engaging.
  2. The need for rapid pivots and quick strategic thinking in response to breaking news or political developments often suits dynamic, non-linear thought processes.
  3. The broad scope, covering multiple regions and diverse policy issues, offers variety and prevents boredom.

ADHD Challenges and Accommodations

  1. Maintaining focus on long-term, multi-year policy campaigns amidst daily crises can be tough; we can support with structured check-ins and dedicated 'deep work' blocks.
  2. The volume of complex information from various sources requires strong organisational systems; we can provide access to advanced AI summarisation tools and executive assistants.
  3. Managing a large, global team requires consistent communication and follow-through; we use collaborative platforms and clear delegation to help.

Dyslexia Positives

  1. The role demands big-picture strategic thinking, pattern recognition in political trends, and strong verbal communication—all areas where dyslexic individuals often excel.
  2. The ability to simplify complex information into compelling narratives for diverse audiences is a huge asset.
  3. Problem-solving in ambiguous, non-standard situations is a core requirement, favouring creative and lateral thinking.

Dyslexia Challenges and Accommodations

  1. Reading and synthesising vast amounts of dense legislative and regulatory text can be challenging; we use AI summarisation tools and provide access to dedicated research support.
  2. Producing highly polished, error-free Board and external documents is crucial; we have robust proofreading processes and executive assistant support for final reviews.
  3. Reliance on visual aids and verbal briefings for complex information is common at this level, which can be helpful.

Autism Positives

  1. The need for deep, methodical analysis of policy documents and political systems can be highly engaging for those who enjoy structured problem-solving.
  2. A focus on factual accuracy, logical arguments, and consistent messaging is paramount in public affairs.
  3. The ability to spot patterns and predict outcomes based on data and historical precedent is a significant advantage in political risk forecasting.

Autism Challenges and Accommodations

  1. Navigating complex, often unspoken social and political dynamics, especially in high-stakes negotiations, can be demanding; we support with clear pre-briefings, post-meeting debriefs, and access to experienced mentors.
  2. Dealing with frequent, unexpected changes and ambiguous situations requires adaptability; we provide clear strategic frameworks and empower the team to manage their own workflows.
  3. The role involves extensive public speaking and media engagement; we offer coaching and preparation, allowing for tailored approaches to communication.

Sensory Considerations

This role involves frequent travel, high-pressure meetings, and significant public-facing interactions. Expect a dynamic environment with varying noise levels, from quiet strategy sessions to bustling parliamentary lobbies and media events. While we aim for comfortable office spaces, the nature of the role means you'll often be in external, less controlled environments. Social interaction is constant and critical, often requiring quick interpretation of subtle cues.

Flexibility Notes

Given the global nature of this role, some flexibility in working hours is essential to accommodate different time zones. We support hybrid working where possible, but significant in-person engagement with governments, industry bodies, and our global teams is a core requirement. We're committed to making reasonable adjustments to ensure you can thrive.

Key Responsibilities

Experience Levels Responsibilities

  1. Level: C-Suite (Chief Policy Officer / Head of Global Public Affairs)
  2. Responsibilities: Define the enterprise-wide global public affairs strategy, ensuring it aligns directly with our long-term business objectives and market expansion plans. This means looking 3-5 years out, not just next quarter.
  3. Act as the primary policy advisor to the CEO and Board of Directors, providing clear, concise counsel on critical geopolitical risks, regulatory threats, and policy opportunities that could impact our entire organisation.
  4. Lead and develop a diverse, high-performing global team of public affairs and government relations professionals, setting the vision, culture, and strategic priorities for all regional and functional policy efforts.
  5. Represent the company at the highest levels of government, industry, and international forums. You'll be the face and voice of our policy positions to Heads of State, senior regulators, and global media.
  6. Oversee and approve all major policy submissions, advocacy campaigns, and strategic partnerships, ensuring they are consistent with our global strategy and ethical guidelines.
  7. Manage the global public affairs budget (£10M+), allocating resources strategically across regions and policy priorities to maximise impact and achieve enterprise goals.
  8. Drive policy integration into major corporate initiatives, including M&A due diligence and post-merger integration, ensuring regulatory and political risks are thoroughly assessed and managed from day one.
  9. Supervision: You'll operate with full strategic autonomy, reporting directly to the CEO. Your work will be reviewed at a Board governance level, primarily through strategic outcomes and risk mitigation reports. Day-to-day, you're the boss.
  10. Decision: Full enterprise-wide strategic authority for public affairs. This includes P&L responsibility for budgets exceeding £10M, ultimate authority over all global policy positions, major external commitments, and significant organisational design decisions within your department. Any decisions impacting the company's core strategy or requiring Board approval will be made in close consultation with the CEO and Board.
  11. Success: Your success is measured by the company's ability to navigate complex global political landscapes without major disruption, the quantifiable value of policy wins, the successful expansion into new markets due to your team's work, and the overall strength of our reputation with key stakeholders. Ultimately, it's about making sure the CEO and Board sleep soundly knowing our policy strategy is robust.

Decision-Making Authority

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Tool: Legislative & Regulatory Summariser

Benefit: Use AI to ingest thousands of pages of new legislation or dense regulatory filings from any jurisdiction globally. Get a concise, actionable summary highlighting direct business impacts, hidden risks, and opportunities relevant to our enterprise strategy, all within minutes. No more sifting through jargon.

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Tool: Global Political Risk & Sentiment Analyzer

Benefit: Point an AI tool at a vast array of global news feeds, social media, think tank reports, and public statements from key policymakers worldwide. Analyse sentiment, identify emerging political risks, and spot shifts in positions on our core issues in near real-time, giving you a critical early warning system for geopolitical events.

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Tool: Executive Briefing 'Digital Staffer'

Benefit: Instantly generate comprehensive pre-briefings for your engagements with Heads of State, senior regulators, or Board members. Get their full policy history, voting records, recent media mentions, key economic interests, and biographical details – all tailored to help you build rapport and influence, without hours of manual research.

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Tool: First-Draft Strategic Comms Composer

Benefit: Generate initial drafts of high-level advocacy materials, Board papers, or investor briefings based on core policy documents and strategic objectives. Create tailored talking points for C-suite engagements, nuanced position papers, and crisis communication outlines, which your team can then refine to perfection.

Roughly 20-30 hours weekly on research, drafting, and analysis. Weekly time savings potential
Access to a suite of enterprise-grade AI tools, typically £500-£2,000/month per user for premium features. Typical tool investment
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12-15 specific tools & techniques with implementation guides

Competency Requirements

Foundation Skills (Transferable)

At this level, we expect your foundation skills to be truly exceptional, almost instinctive. These aren't just 'nice-to-haves'; they're the bedrock of your ability to lead, influence, and strategise at the highest echelons.

Functional Skills (Role-Specific Technical)

These are the specific capabilities that define a world-class Chief Policy Officer. You'll not only possess them but also be the one defining best practices for your global team.

Technical Competencies

Digital Tools

Industry Knowledge

Regulatory Compliance Regulations

Essential Prerequisites

Career Pathway Context

To even be considered for this role, you'll have already mastered the art of leading significant public affairs functions and shaping policy in complex environments. This isn't a role where you learn the ropes; it's where you define them for others. We're looking for someone who has already operated at the highest levels and is ready to take on enterprise-wide accountability.

Qualifications & Credentials

Emerging Foundation Skills

Advancing Technical Skills

Future Skills Closing Note

The future of public affairs is about leveraging technology to amplify human judgment and influence. Your role will be to lead this transformation, ensuring our company remains at the forefront of global policy engagement.

Education Requirements

Experience Requirements

You'll need at least 20+ years of progressive experience in public affairs, government relations, or a related field, with a significant portion (10+ years) spent at a senior leadership level (VP or Director) within a large, complex, multinational organisation. We're looking for a proven track record of influencing policy outcomes at national and international levels, managing multi-million pound budgets, and leading large, geographically dispersed teams. Experience as a senior government official, diplomat, or a leader in a major international organisation would also be highly relevant.

Preferred Certifications

Recommended Activities

Career Progression Pathways

Entry Paths to This Role

Career Progression From This Role

Long Term Vision Potential Roles

Sector Mobility

Your skills in navigating complex political landscapes, influencing diverse stakeholders, and forecasting risk are highly transferable. You could move into senior roles in international organisations, diplomatic service, major consulting firms specialising in geopolitical risk, or even start your own strategic advisory practice. The world needs leaders who understand the intersection of business and policy.

How Zavmo Delivers This Role's Development

DISCOVER Phase: Skills Gap Analysis

Zavmo maps your current competencies against all requirements in this job description through conversational assessment. We evaluate your foundation skills (communication, strategic thinking), functional skills (CRM expertise, negotiation), and readiness for career progression.

Output: Personalised skills gap heat map showing strengths and priorities, estimated time to competency, neurodiversity accommodations.

DISCUSS Phase: Personalised Learning Pathway

Based on your DISCOVER results, Zavmo creates a personalised learning plan prioritised by impact: foundation skills first, then functional skills. We adapt to your learning style, pace, and neurodiversity needs (ADHD, dyslexia, autism).

Output: Week-by-week schedule, each module linked to specific job responsibilities, checkpoints and milestones.

DELIVER Phase: Conversational Learning

Learn through conversation, not boring modules. Zavmo uses 10 conversation types (Socratic dialogue, role-play, coaching, case studies) to build competence. Practice difficult QBR presentations, negotiate tough renewals, and handle churn conversations in a safe AI environment before facing real clients.

Example: "For 'Stakeholder Mapping', Zavmo will guide you through analysing a complex enterprise account, identifying key decision-makers, and building an engagement strategy."

DEMONSTRATE Phase: Competency Assessment

Zavmo automatically builds your evidence portfolio as you learn. Every conversation, practice scenario, and application example is captured and mapped to NOS performance criteria. When ready, your portfolio supports OFQUAL qualification claims and demonstrates competence to employers.

Output: Competency matrix, evidence portfolio (downloadable), qualification readiness, career progression score.

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