Principal/Manager (12-16 years)

International Safety Specialist Manager

This isn't just about ticking boxes; it's about leading the charge on safety across our global operations. You'll be the one building the programmes that keep our people safe, no matter where they are in the world. Think less 'safety cop' and more 'strategic architect' for how we manage risk internationally. You'll be influencing senior leaders, designing global standards, and frankly, making sure everyone goes home safe at the end of their shift. It's a big job with real impact.

Job ID
JD-CQHS-MGRSAIN-005
Department
Compliance Quality Health Safety
NOS Level
Level 7-8 (Strategic Management)
OFQUAL Level
Level 7-8
Experience
Principal/Manager (12-16 years)

Role Purpose & Context

Role Summary

The International Safety Specialist Manager is responsible for designing, implementing, and overseeing our company's global safety programmes. This means you'll be setting the standards, building the frameworks, and making sure they actually work in practice across different countries and cultures. You'll sit right at the intersection of operational reality and strategic compliance, taking complex regulatory requirements and turning them into practical, actionable plans for our teams worldwide. When you do this well, we see a tangible drop in incidents, fewer lost workdays, and a genuinely safer workplace, which frankly, is priceless. If you don't, we're looking at increased risks, potential fines, and, worst of all, preventable injuries. The tricky part is getting everyone on board globally, especially when local practices clash with global intent. The reward, though? Knowing you've built something that truly protects people and makes a real difference to their lives.

Reporting Structure

Key Stakeholders

Internal:

External:

Organisational Impact

Scope: This role directly shapes our global safety culture and risk profile. Your work impacts everything from our operational efficiency and legal standing to our insurance premiums and, most importantly, the well-being of our entire workforce. A well-managed global safety programme means we avoid costly incidents, maintain our licence to operate, and protect our reputation as a responsible employer. Get it wrong, and the costs – both human and financial – can be enormous.

Performance Metrics

Quantitative Metrics

  1. Metric: Global Total Recordable Incident Rate (TRIR)
  2. Desc: The number of work-related injuries or illnesses per 100 full-time workers that require medical treatment beyond first aid, result in lost workdays, restricted work, or transfer to another job.
  3. Target: Reduce TRIR by 10-15% year-over-year globally for programmes under your remit.
  4. Freq: Monthly and Quarterly reporting, annual target.
  5. Example: If the TRIR for your managed programmes was 1.5 last year, you're aiming for 1.35 or lower this year. This means fewer people getting hurt, which is the whole point.
  6. Metric: ISO 45001 Certification Coverage
  7. Desc: The percentage of relevant global sites (e.g., manufacturing, large distribution centres) that achieve and maintain ISO 45001 certification.
  8. Target: Achieve/maintain 100% ISO 45001 certification across all designated global sites.
  9. Freq: Annual audit cycle, ongoing monitoring.
  10. Example: Ensuring all 15 of our global manufacturing plants successfully pass their annual ISO 45001 surveillance audits and any new sites achieve certification within 18 months of operation.
  11. Metric: Proactive Safety Observation Rate & Quality
  12. Desc: The number of positive and at-risk safety observations reported per employee, coupled with the quality of the feedback and corrective actions generated.
  13. Target: Increase global observation submissions by 25% year-over-year, with 80%+ observations leading to a meaningful discussion or corrective action.
  14. Freq: Monthly review of EHS software data.
  15. Example: If we had 1,000 observations last year, you'd be pushing for 1,250 this year, and crucially, making sure those observations aren't just tick-boxes but lead to real improvements, like a machine guard being fixed or a new training module developed.
  16. Metric: Global CAPA Closure Rate
  17. Desc: The percentage of Corrective and Preventive Actions (CAPAs) arising from incidents, audits, or inspections that are closed on time.
  18. Target: Maintain a 90%+ on-time closure rate for all global CAPAs under your programme's oversight.
  19. Freq: Weekly and monthly tracking via EHS software.
  20. Example: If 100 CAPAs were raised last quarter, you'd expect at least 90 of them to be completed by their due date. This shows we're actually fixing things, not just documenting problems.

Qualitative Metrics

  1. Metric: Programme Effectiveness & Adoption
  2. Desc: The degree to which global safety programmes are understood, adopted, and seen as valuable by local operational teams, leading to genuine behavioural change.
  3. Evidence: Feedback from regional leadership in monthly reviews, anecdotal evidence from site visits, participation rates in voluntary safety initiatives, and the quality of local programme implementation reviews. Are people actually using the tools you've built, or are they just going through the motions?
  4. Metric: Influence & Cross-Functional Partnership
  5. Desc: Your ability to build strong working relationships and influence decision-making with senior leaders across different functions and geographies, without relying solely on formal authority.
  6. Evidence: Being proactively consulted on new projects or operational changes, positive feedback from key stakeholders (e.g., Regional Directors, HR VPs), successful resolution of cross-functional safety challenges, and your ability to secure resources for safety initiatives. Are people coming to you for advice, or are you always chasing them?
  7. Metric: Team Development & Mentorship
  8. Desc: The growth and development of your direct reports and the broader safety team, fostering a culture of continuous learning and high performance.
  9. Evidence: Successful career progression of your team members (e.g., specialists moving to senior roles), positive feedback in 360-degree reviews about your leadership and coaching, and the team's ability to independently manage complex projects. Are your people getting better and taking on more?

Primary Traits

Supporting Traits

Primary Motivators

  1. Motivator: Making a Tangible Difference to People's Lives
  2. Daily: You'll feel a deep satisfaction when you see incident rates drop, or when an employee tells you how a new safety procedure you implemented saved them from injury. Knowing your work directly contributes to people going home safe and sound is your biggest drive.
  3. Motivator: Solving Complex Global Puzzles
  4. Daily: You thrive on the challenge of taking a complex regulatory requirement from one country, synthesising it with another, and then building a global programme that works everywhere. It's like a giant, high-stakes jigsaw puzzle where the pieces are regulations, cultures, and operational realities.
  5. Motivator: Building and Leading High-Performing Teams
  6. Daily: You enjoy coaching and developing your direct reports, seeing them grow into more capable safety professionals. You get a real buzz from fostering a collaborative team environment where everyone feels empowered to contribute to our global safety mission.

Potential Demotivators

Honestly, this role isn't for everyone. You'll spend a significant portion of your week chasing overdue Corrective and Preventive Actions from busy operational managers who, frankly, often see them as bureaucratic distractions. You'll constantly be fighting the image of being a cost-generating 'safety cop' rather than a value-adding business partner. The reality is, you'll sometimes face subtle (or not-so-subtle) pressure from site leadership to reclassify an injury to keep their metrics looking good, and you'll have to stand your ground. You'll also likely build a fantastic global programme only to find some sites are 'pencil-whipping' their checklists, which is incredibly frustrating. If you need every piece of your work to be immediately and perfectly adopted without resistance, you'll probably struggle here.

Common Frustrations

  1. The endless 'CAPA Chase': Constantly following up on overdue actions from people who have other priorities.
  2. Data Integrity Nightmares: Realising the global TRIR you just presented is based on dodgy data from a few sites that classify incidents differently.
  3. Global vs. Local Tug-of-War: The constant struggle to get a local site manager to adopt a global standard when they insist 'that's not how we do things here.'
  4. Budget Justification Loop: Having to rigorously justify every pound for proactive safety improvements, while millions are spent without question on the reactive costs of failures.
  5. The 'Common Sense' Argument: Hearing 'we don't need a procedure for that, it's just common sense' right before investigating a serious injury caused by a lack of a clear procedure.

What Role Doesn't Offer

  1. A purely reactive, incident-response-only role; we're looking for proactive programme leadership.
  2. A quiet, desk-bound job; you'll be travelling, engaging with people, and dealing with real-world operational challenges.
  3. A role with direct hierarchical authority over operational teams; you'll need to influence, not command.
  4. A role where every decision is straightforward and black-and-white; you'll navigate complex grey areas.

ADHD Positives

  1. The fast-paced, varied nature of global incident response and programme implementation can be highly engaging, offering constant novelty and problem-solving opportunities.
  2. The need to quickly pivot between strategic planning and urgent operational issues can suit individuals who thrive on dynamic environments.
  3. The focus on systematic root cause analysis and programme design offers structured problem-solving, which can be very satisfying.

ADHD Challenges and Accommodations

  1. Managing multiple ongoing global programmes and chasing CAPAs can require significant organisational skills; we can offer project management tools and executive assistant support for administrative tasks.
  2. The need for meticulous documentation and reporting might be challenging; we use templates and EHS software to streamline this, and can provide tools for dictation or voice-to-text.
  3. Long, detailed regulatory documents can be tough to focus on; we encourage the use of AI summaries and provide access to regulatory intelligence platforms that distil information.

Dyslexia Positives

  1. Strong spatial reasoning and 'big picture' thinking can be a huge asset in designing global safety systems and visualising complex processes.
  2. Often excellent at verbal communication and explaining complex concepts in simple terms, which is crucial for influencing diverse global teams.
  3. The ability to identify patterns and connections that others miss can be invaluable in incident investigation and risk assessment.

Dyslexia Challenges and Accommodations

  1. Extensive written reporting and documentation are a core part of the role; we provide access to advanced grammar and spell-checking software, dictation tools, and offer proofreading support.
  2. Reading lengthy regulatory texts can be time-consuming; we encourage audio versions, text-to-speech software, and AI summarisation tools.
  3. Complex forms and checklists might be challenging; we aim for clear, concise forms and provide digital tools with auto-fill capabilities.

Autism Positives

  1. A deep commitment to rules, standards, and logical consistency is a massive advantage in compliance and safety management.
  2. Exceptional attention to detail and pattern recognition can make you a brilliant incident investigator, spotting anomalies others miss.
  3. The ability to focus intensely on specific technical problems or regulatory details can lead to highly effective programme design.

Autism Challenges and Accommodations

  1. The role involves extensive international travel and interaction with diverse cultures; we can provide detailed itineraries, pre-briefings on cultural norms, and support for managing travel logistics.
  2. Navigating complex social dynamics and 'reading between the lines' in global stakeholder interactions can be tricky; we offer coaching on communication styles and provide clear meeting agendas.
  3. Unexpected changes or urgent incidents can be disruptive; we aim for clear communication channels for urgent requests and provide structured incident response protocols.

Sensory Considerations

Our global offices and operational sites vary significantly. Some manufacturing sites can be noisy, busy, and visually stimulating. Office environments are typically open-plan with moderate background noise. For remote work, you'll need a quiet space. We can provide noise-cancelling headphones, ergonomic setups, and flexibility around office presence, especially for focused work.

Flexibility Notes

We're committed to providing a flexible working environment. This role involves international travel (roughly 25-35%), but we support remote work when not travelling. We're open to discussing flexible hours to accommodate individual needs, especially given the global nature of the role which sometimes means calls outside of typical office hours. We believe in output, not just hours.

Key Responsibilities

Experience Levels Responsibilities

  1. Level: International Safety Specialist Manager (Level 005)
  2. Responsibilities: Define and build global safety programmes. This means you'll be the architect for things like our global Permit-to-Work system, our behaviour-based safety initiatives, or our contractor safety management framework. You're not just tweaking; you're creating from scratch or significantly overhauling existing systems.
  3. Lead complex, multi-site incident investigations. When something serious happens anywhere in the world, you'll often be the one leading the investigation team, applying advanced root cause analysis techniques (like TapRooT®) to figure out what really went wrong and, crucially, how to stop it happening again.
  4. Manage and develop your team of International Safety Specialists and Regional Leads. This involves setting clear objectives, providing regular coaching and feedback, conducting performance reviews, and helping them grow their careers. You're responsible for their success and development.
  5. Influence senior leadership (VPs, Directors) across functions and regions to adopt and champion your global safety programmes. This isn't about telling them what to do; it's about building compelling business cases, demonstrating the value, and getting their genuine buy-in. It's often a delicate balancing act.
  6. Oversee global regulatory intelligence and ensure our programmes are compliant with diverse international laws. You'll work with platforms like Enhesa to monitor changes, then translate complex legal jargon into practical operational requirements for our sites worldwide. It's like being a global legal translator, but for safety.
  7. Manage the budget for your specific global safety programmes, typically ranging from £500K to £2M. This includes forecasting, tracking expenditure, and making sure we're getting the best value for our safety investments.
  8. Represent the organisation externally on global safety matters. You might be presenting at industry conferences, engaging with regulatory bodies, or participating in peer groups to share best practices and learn from others. You're a face of our company's commitment to safety.
  9. Supervision: You'll operate with significant autonomy, reporting to the Director, Global EHS with quarterly objectives and strategic alignment discussions. Day-to-day, you're self-directed, expected to define your own priorities within the agreed strategic framework. You'll be supervising 3-8 direct reports, providing them with guidance and support.
  10. Decision: You have full authority to define and implement global safety programmes within your remit, including methodology, resource allocation (within budget), and programme design. You'll have P&L accountability for programmes up to £2M. Hiring decisions for your direct reports are yours, as is vendor selection for programme-specific tools up to £100K. Strategic shifts or major new investments above £2M will require alignment with the Director, Global EHS and potentially the VP, Global EHS.
  11. Success: Success looks like a demonstrable reduction in incident rates across your managed programmes, high adoption rates of your global standards, positive feedback from regional operations leaders, and a strong, developing team under your leadership. You'll know you're succeeding when your programmes are seen as an enabler for the business, not a blocker.

Decision-Making Authority

Supercharge Your Safety Programmes: Save 15-25 Hours Weekly with AI

Let's be real, managing global safety programmes involves a mountain of data, regulations, and reporting. What if you could cut through the noise and focus more on strategic impact and less on the grunt work? That's where AI comes in. We're building an internal AI Productivity Hub specifically for our Compliance, Quality, Health & Safety teams, and as an International Safety Specialist Manager, you'll be at the forefront of using these tools to transform how we work.

ID:

Tool: Automated Incident Report Triage

Benefit: An NLP model scans incoming free-text incident reports from sites worldwide, automatically tagging them by incident type, body part, potential severity, and root cause category. This instantly flags high-potential events for your immediate review, ensuring critical incidents never get buried in the inbox. You'll know exactly what needs your attention, fast.

ID:

Tool: Predictive Risk Hotspotting

Benefit: Our AI analyses historical incident data, maintenance schedules, overtime hours, and even local weather patterns to forecast which sites or work areas have the highest probability of an incident in the coming week. This allows you to proactively direct your team's audits and interventions, moving from reactive firefighting to strategic prevention. Imagine knowing where to focus before anything even happens.

ID:

Tool: Global Regulatory Radar

Benefit: An AI agent continuously scans regulatory databases and government websites across 50+ countries. It provides you with a daily digest of proposed and enacted EHS law changes relevant to our specific operations, translating complex legal text into plain English summaries. No more sifting through hundreds of pages of legalese—get the gist in minutes and understand the impact.

ID: ✍️

Tool: Draft Safety Alert Generator

Benefit: After a significant incident, you can input the key facts (what, where, why) into an AI tool. It instantly generates a clear, concise, and blame-free draft of a 'lessons learned' safety alert, ready for distribution across the company in multiple languages. This dramatically speeds up critical communications, ensuring everyone learns from incidents quickly and effectively.

15-25 hours weekly Weekly time savings potential
You'll gain access to 4+ dedicated AI tools, with more in development. Typical tool investment
Explore AI Productivity for International Safety Specialist Manager →

12-15 specific tools & techniques with implementation guides

Competency Requirements

Foundation Skills (Transferable)

Beyond the technical know-how, a lot of your success here will come down to how you interact with people, solve problems, and adapt to constant change. These are the bedrock skills that let you actually get things done in a complex, global organisation.

Functional Skills (Role-Specific Technical)

These are the specific methodologies, tools, and technical knowledge you'll need to actually build and run our global safety programmes. This isn't just theory; it's about practical application across our international footprint.

Technical Competencies

Digital Tools

Industry Knowledge

Regulatory Compliance Regulations

Essential Prerequisites

Career Pathway Context

We're looking for someone who has already 'done the doing' at a senior level and is now ready to step up and lead the strategic direction of global programmes. You've likely managed significant projects, led complex investigations, and mentored junior staff. Now, you're ready to build the frameworks that others will follow.

Qualifications & Credentials

Emerging Foundation Skills

Advancing Technical Skills

Future Skills Closing Note

The reality is, the safety landscape is always changing. Your ability to embrace new technologies and adapt your leadership style will be key. We're not just looking for someone who can manage today's risks, but someone who can anticipate and prepare us for tomorrow's challenges. It's about continuous growth, both for you and for our global safety culture.

Education Requirements

Experience Requirements

You'll need at least 12-16 years of progressive experience in Compliance, Quality, Health & Safety roles, with a substantial portion (at least 5-7 years) focused on international operations and programme management. This isn't your first rodeo; you've already led significant safety initiatives across different countries and managed teams. We expect you to have a proven track record of reducing incident rates, implementing robust safety management systems, and influencing senior stakeholders in a global context. Experience in a manufacturing, logistics, or similar operational environment is pretty crucial here.

Preferred Certifications

Recommended Activities

Career Progression Pathways

Entry Paths to This Role

Career Progression From This Role

Long Term Vision Potential Roles

Sector Mobility

Your expertise in global EHS programme management and risk reduction is highly transferable across a wide range of industries, particularly those with significant operational footprints like manufacturing, logistics, energy, pharmaceuticals, and construction. The principles of keeping people safe are universal, even if the specific risks change.

How Zavmo Delivers This Role's Development

DISCOVER Phase: Skills Gap Analysis

Zavmo maps your current competencies against all requirements in this job description through conversational assessment. We evaluate your foundation skills (communication, strategic thinking), functional skills (CRM expertise, negotiation), and readiness for career progression.

Output: Personalised skills gap heat map showing strengths and priorities, estimated time to competency, neurodiversity accommodations.

DISCUSS Phase: Personalised Learning Pathway

Based on your DISCOVER results, Zavmo creates a personalised learning plan prioritised by impact: foundation skills first, then functional skills. We adapt to your learning style, pace, and neurodiversity needs (ADHD, dyslexia, autism).

Output: Week-by-week schedule, each module linked to specific job responsibilities, checkpoints and milestones.

DELIVER Phase: Conversational Learning

Learn through conversation, not boring modules. Zavmo uses 10 conversation types (Socratic dialogue, role-play, coaching, case studies) to build competence. Practice difficult QBR presentations, negotiate tough renewals, and handle churn conversations in a safe AI environment before facing real clients.

Example: "For 'Stakeholder Mapping', Zavmo will guide you through analysing a complex enterprise account, identifying key decision-makers, and building an engagement strategy."

DEMONSTRATE Phase: Competency Assessment

Zavmo automatically builds your evidence portfolio as you learn. Every conversation, practice scenario, and application example is captured and mapped to NOS performance criteria. When ready, your portfolio supports OFQUAL qualification claims and demonstrates competence to employers.

Output: Competency matrix, evidence portfolio (downloadable), qualification readiness, career progression score.

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